Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

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  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-08-11T16:47:54+00:00

    On Mon, 11 Aug 2014 15:45:13 +0000, newpop1 wrote:

    |- I saw the "Limited Connectivity" 2-3 times but I did not have to reboot in

    order to get it to come back, within 20 seconds of the "Limited" word showing,

    it reconnected on its own.  Granted it was annoying since I was using the

    internet, it kicked me out.

    You also mentioned 3/4 hour cyclical issues - what is the lease time set to on

    thee routers? Does it coincide with these 20 second incidents? So if you have a

    4 hour lease time set in the router, do you get a 20 second disconnect when the

    lease time is up?

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

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    Please mark as answered if this answers your question

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  2. Anonymous
    2014-08-11T16:56:09+00:00

    Lease time in both routers are 24 hours.

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  3. Anonymous
    2014-08-11T17:07:36+00:00

    Next I set it to FORGET that SSID under network options and changed my router's 5GHz to the 36 channel as requested.  I rebooted the SP3 and had it join that SSID.  The behavior on this setup changed significantly.  It has been on that Wi-Fi connection all weekend...

    Really interesting.

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  4. Anonymous
    2014-08-11T22:10:07+00:00

    Of course as soon as I wrote the results, couple of hours later the SP3 network card stopped working and forced me to reboot to fix it. So a few days is better than a few hours but still not cool.

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  5. Anonymous
    2014-08-11T22:18:24+00:00

    Do you have to reboot?  Could you just turn off wifi and back on again?

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