Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

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  1. Anonymous
    2014-08-07T15:35:55+00:00

    On Thu, 7 Aug 2014 13:48:47 +0000, CtitanicMVP [MVP] wrote:

    |I always thought that the SSID for both bands had to be different. That's in

    the way I always had it. In my case, 5G is not reliable. But I think it's a

    router issue

    Nope, they don't have to be different. Apple has had them the same for years.

    Other vendors are now doing this. Here's what Netgear states:

    "Smart Connect intelligently selects the best WiFi band for each dual-band

    device to optimize connection speed and performance based on that device’s speed

    and performance. The router automatically manages your WiFi connections,

    performing load balancing across the two 5 GHz radios. This additional WiFi

    bandwidth combined with the intelligence to segregate traffic based on WiFi

    speed and load balancing provides the best performance for multiple WiFi devices

    in the home."

    I also think there is an issue that impacts certain routers with certain

    chipsets. There was a time, circa 2006, when some Marvell based chipset routers

    had a lot of issues with non Marvell based clients as compared to say broadcom.

    I remember (vaguely) having a Netgear router at that time that was afflicted

    with this issue and they fixed it with router firmware.

    As I recall, for some reason, you need to use the lower bands as opposed to the higher ones on

    the 5GHz side (can't remember why) -- where for most people, the upper bands give a better experience.

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App -

    http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Please mark as answered if this answers your question

    My Asus came with two SSID so I'm hesitating on changing that.

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  2. Anonymous
    2014-08-07T15:37:11+00:00

    Hi Barb,

    I have the current generation "tall" Airport Extreme as shown here:

    http://www.apple.com/airport-extreme/

    I'm not sure what the model number is but it's the first and only one they've made so far that supports 802.11ac

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  3. Anonymous
    2014-08-07T15:47:37+00:00

    Hi Barb,

    I have the current generation "tall" Airport Extreme as shown here:

    http://www.apple.com/airport-extreme/

    I'm not sure what the model number is but it's the first and only one they've made so far that supports 802.11ac

    I have the exact same model.  All good using the 5ghz band/SSID.

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  4. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-08-07T18:28:22+00:00

    On Thu, 7 Aug 2014 15:35:55 +0000, CtitanicMVP [MVP] wrote:

    |My Asus came with two SSID so I'm hesitating on changing that.

    Two distinct/unique SSID's should be no issue at all. I think that some folks

    using routers which, out of the box, use the single SSID name may be having

    issues.

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App -

    http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Please mark as answered if this answers your question

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  5. Anonymous
    2014-08-07T19:05:49+00:00

    Hello, for me I have 2 unique SSids and both models of the SP3 had speed issues, in addition to the "Limited connectivity" and also every now and then the network would be disabled forcing me to reboot in order to fix it.

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