Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

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  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-08-06T16:48:05+00:00

    On Wed, 6 Aug 2014 16:25:36 +0000, CtitanicMVP [MVP] wrote:

    |I'm got it configured using 6to4 tunnel. Do you have any guide about how to

    configure it without 6to4? It I use the native setting this page tests fail

    You do need a DOCSIS 3.0 cable modem. What brand/model modem do you have and

    what exact router and firmware version-  (I forget, I know you posted it at some

    point).

    In general, and you might not have all of these settings:

    Native with DHCP-PD (or it might be listed as v6 DHCP)

    Connect to DNS Server automatically = Enable

    Enable Router Advertisement = Enable

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App -

    http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Please mark as answered if this answers your question

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  2. Anonymous
    2014-08-06T17:48:34+00:00

    It is on the box on one of the longer sides. Will say Lot 14xx :year/week

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  3. Anonymous
    2014-08-06T17:57:00+00:00

    On Wed, 6 Aug 2014 16:25:36 +0000, CtitanicMVP [MVP] wrote:

    |I'm got it configured using 6to4 tunnel. Do you have any guide about how to

    configure it without 6to4? It I use the native setting this page tests fail

    You do need a DOCSIS 3.0 cable modem. What brand/model modem do you have and

    what exact router and firmware version-  (I forget, I know you posted it at some

    point).

    In general, and you might not have all of these settings:

    Native with DHCP-PD (or it might be listed as v6 DHCP)

    Connect to DNS Server automatically = Enable

    Enable Router Advertisement = Enable

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App -

    http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Please mark as answered if this answers your question

    I have it in this way:

    But:

    I have a DOCSIS 3.0 cable modem, Arris TM722.

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  4. Anonymous
    2014-08-06T18:01:07+00:00

    On Wed, 6 Aug 2014 16:25:36 +0000, CtitanicMVP [MVP] wrote:

    |I'm got it configured using 6to4 tunnel. Do you have any guide about how to

    configure it without 6to4? It I use the native setting this page tests fail

    You do need a DOCSIS 3.0 cable modem. What brand/model modem do you have and

    what exact router and firmware version-  (I forget, I know you posted it at some

    point).

    In general, and you might not have all of these settings:

    Native with DHCP-PD (or it might be listed as v6 DHCP)

    Connect to DNS Server automatically = Enable

    Enable Router Advertisement = Enable

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App -

    http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Please mark as answered if this answers your question

    Never mind, restarting the modem fixed.

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  5. Anonymous
    2014-08-07T04:01:32+00:00

    Reporting back in with SUCCESS using Keith Boring's suggestion.

    Apple Airport AC base station: simply adding a specific SSID to the 5 GHz network and connecting to that SSID specifically by name instantly bumped my link speed from about 60Mbps to 600-700Mbps, in line with my other AC devices.

    I didn't make any other changes to the SP3 or router, other than giving the 5 GHz network its own name, and connecting to it specifically.

    I have not experienced any lost or limited connection problems since making this change. It basically just seems to be working the way I expected it to in the first place.

    So, it seems like for whatever reason, when presented with a dual-band AC network, the driver prefers the 2.4 GHz band and gets lousy speed due to the crowding on that band..? Maybe?

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