Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

519 answers

Sort by: Oldest
  1. Anonymous
    2014-08-06T16:35:04+00:00

    It would also be worth noting specifically what problem you are having as there seems to be more than one getting conflated here. There's dropping/limited connections but also slow link speed, for example. 

    I have a i5 256 SP3 with poor link speed (<72mbps) to an AC router, but not the dropping / limited connection issue.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-08-06T16:36:35+00:00

    I had the original i5 128gb model and then support asked me to return it, then I got the i5 256gb model a month later I think and still has the same problem.  the i7 models came later so it may have an improved setup maybe.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-08-06T16:38:20+00:00

    There is another thread compiling LOT # with Surfaces having overheating issues, Lot 1428 and 1429 seem to be popular.

    The lot # is on your box.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-08-06T16:39:33+00:00

    It would also be worth noting specifically what problem you are having as there seems to be more than one getting conflated here. There's dropping/limited connections but also slow link speed, for example. 

    I have a i5 256 SP3 with poor link speed (<72mbps) to an AC router, but not the dropping / limited connection issue. 

    panicsteve.....When did you get your SP3?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-08-06T16:42:44+00:00

    Where can you find the lot #?

    Was this answer helpful?

    0 comments No comments