Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

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  1. Anonymous
    2014-08-06T04:14:05+00:00

    Well it would seem I'm not out of the water yet either... :(

    Now I have AWESOME connectivity... WHEN I have connectivity... on 5.0 Ghz.   The SP3 falls into "Limited" connectivity" then snaps out of it. And sometimes, when the device is PARTICULARLY bored, it simply shuts off all network adapters on the hardware stack... that's always fun. 

    And I DID find a little-used channel to run on as well to ensure I wasn't having interference.

    On the 2.4 Ghz channel, I get the same 53-72mbps as before.

    So... square two... better than back to square one, but still an unpleasant user experience...

    The new router DOES help out a lot, however!

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  2. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-08-06T10:34:57+00:00

    On Wed, 6 Aug 2014 02:06:52 +0000, Keith Boring wrote:

    |I have no other phones other than my cell phones.  I got rid of my landline a

    year ago.  Perhaps a neighbor's 5ghz wireless home phone may be a contributing

    factor with your wifi dropping.

    If you specify the upper channels in the 5GHz band as opposed to auto or a

    specific lower channel, you have a better chance of avoiding interference from

    cordless phones.

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App -

    http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Please mark as answered if this answers your question

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  3. Anonymous
    2014-08-06T14:10:42+00:00

    I wonder if those with issues are using IPv6. I have found less issues if I disable it in my Asus Router. Again, I'm not proposing any solution, I'm just trying to find the cause.

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  4. Anonymous
    2014-08-06T14:21:56+00:00

    I believe a user replied on this thread with a possible solution that points to the problem.  I have not tried this so I can't say it works or not.  Maybe you can give it a try and let us know.   His original post is on page 15 of this post.  

    >>>>>

    the problem is connected standby.  the way it suppose to work is when you turn off the screen, it suppose to go into connected standby, which is low powered state while still connected.  in this low powered state, there isn't enough power to boost the wifi signal to what you would expect when you are using the system.  the problem is there seems to be a bug where the wifi is always in this low powered connected standby state even when you are using the surface.  to fix this, just disable connected standby with the reg key

    Open regedit.exe, go to

    HKLM\System\CurrentControlSet\Control\Power\ and set the value CsEnabled

    from 1 to 0.

    This fixed my issue and I'm using the latest MS patches and drivers to date.  I can live without connected standby for awhile till MS comes out with a fix.

    >>>>>>

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  5. Anonymous
    2014-08-06T14:29:08+00:00

    I believe a user replied on this thread with a possible solution that points to the problem.  I have not tried this so I can't say it works or not.  Maybe you can give it a try and let us know.   His original post is on page 15 of this post.  

    >>>>>

    the problem is connected standby.  the way it suppose to work is when you turn off the screen, it suppose to go into connected standby, which is low powered state while still connected.  in this low powered state, there isn't enough power to boost the wifi signal to what you would expect when you are using the system.  the problem is there seems to be a bug where the wifi is always in this low powered connected standby state even when you are using the surface.  to fix this, just disable connected standby with the reg key

    Open regedit.exe, go to

    HKLM\System\CurrentControlSet\Control\Power\ and set the value CsEnabled

    from 1 to 0.

    This fixed my issue and I'm using the latest MS patches and drivers to date.  I can live without connected standby for awhile till MS comes out with a fix.

    >>>>>>

    Disabling connected standby is unacceptable. This is an  important feature introduced in the SP3.

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