Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Hi All,

Thank you for sharing your experiences while connecting to 802.11ac access points.  We are working to resolve bandwidth limitations associated to certain access points.

Thanks,

Josh_F

Josh,

Please, this is more than just AC routers. I have it on my dual band N E4500 Linksys router.

Thanks,

Grant

I don't think it takes a magnifying glass. When you buy a laptop, one of the first things you want to do is install software and your content (pictures, music, etc.). Have you tried moving 20 GB of music over an 11 MB/s connection?! Follow that up with about 10 installs (3 GB each), followed up by about 40 GB of video, and finally 20 GB of pictures. 

With previous devices you have an Ethernet port. What typically would be included with a laptop in the past are things like Ethernet port, keyboard, trackpad. Now you have to pay extra for them. 

At the Microsoft store I was able to read that the device support 802.11 ac. I have a supporting router at home. If I should be able to get a 800 MB/s without purchasing something I likely won't need much past the initial setup, why would I spend the extra money? 

So far Microsoft has been a fail on this one. While the solution I posted before works at home, my SP3 does not work on the routers in my office. It also does not work with the hotspot feature of my iPhone.

Initially I couldn't see the SSID. Microsoft support told me the apostrophe character is not valid in the SSID name. Problem is, Apple puts this in by default with a name like "Mike's iPhone 5s". When I took out the apostrophe (and any spaces) I was able to see the SSID, but it won't connect.

So I'm done with my rant. I'm making the 50 mile round trip this weekend to return device.

Microsoft... do you not see the problem here? People are returning the device because your not updating people with timelines for fixes and the actual fixes. You should make avail some beta drivers so that customers can test potential fixes... I am sure everyone here would be willing to help get information to get this fixed.

Like I mentioned before.... I am keeping this till my best buy return is up, if its not fixed by then I will be returning this just like other customers are....

You guys need to be open with your customers and work towards resolving the problems..... at this point we need to see daily updates for this issue. Even if you say researching, found and working on driver etc... but you have said jack other than, were working it...

Totally agree w/ above. Mine goes back this Friday to BB unless a fix is released for both WIFI and BT.  Actually I am so aggravated that MS would release a product in the current state, do they test/QC before release????

In addition to WIFI the BT performance/connectivity is horrible compared to my i-devices and Dell laptop and there is no excuse for these type of issues w/ a device I spent ~$1400.00....

I think part of the problem is that management does not know anything about this.  Support wants to keep this quiet since someone really made a huge mistake during Q&A and testing.  

It is sad because this could have been a great device and now has a bad mark.  I won't be recommending this to my company which could have bought a lot of them, same for family and friends.

And support is not responding either.. Too bad.