Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

519 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-06-26T03:22:26+00:00

    considering all the problems of the latest driver when will there be an updated driver (heck even a beta one would be good) having problems like everyone speed slows down when not plugged in, wake up wireless issues etc... I cant roll back the driver (for some reason it got messed up so all it sees is the new driver) and I am not going to reset my whole system for a driver problem right now...

    so when is the new driver coming? if not for a while, where can I get a beta driver for some of the fixes or the OLD driver that came with the system before it went through all the windows updates.? 

    thanks 

    This fixed my issues with the WiFi Driver:

    Download the Surface Pro 3 June Update:

    Download Surface Pro 3, Surface Pro 2, and Surface Pro firmware and driver packs from Official Microsoft Download Center

    For those who are having issues with WiFi, uninstall them and delete the drivers, reboot and allow the earlier drivers to install, then unzip the driver package and update to the June WLAN drivers and they are much more stable without the power drain of the original drivers....

    It looks like the Windows Update Install had issues and the manual install seems to fix them... no 6 Mbps issue with now...

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-06-25T23:23:26+00:00

    I called MS and they stated that there should be an update out this week to fix this, so here is to hoping. 

    Yes, we are all hoping.

    Well, that's a good news but usually updates are released on Tuesdays.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-06-25T23:22:00+00:00

    Actually, that is not a bug.  That is designed deliberately.  When you go high speed with the WiFi adapter on battery power, your battery will last about 30 minutes with a heavy data transfer load.

    Laptops have done that for years and nobody ever noticed it.

    It is not a defect; it is supposed to do that.

    Yeah, but before Microsoft was not making PCs, now everybody is looking to these things with magnifier glasses.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-06-25T22:18:03+00:00

    I called MS and they stated that there should be an update out this week to fix this, so here is to hoping. 

    Yes, we are all hoping.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-06-25T22:11:04+00:00

    Yea, another issue is the Marvell adapter.  You may notice that you cannot find a stand a lone adapter made by them.  They are problematic and can have an issue in conjunction with the Bluetooth feature (for which the Marvell adapter provides as well).

    That could be the problem you are seeing and it may be 'throttling" down when it is not supposed to.

    But do note that when you are on battery power, the tablet will kick in the power management settings for it to extend battery life.  The WiFi adapter can eat juice like crazy the higher speed you go.

    Was this answer helpful?

    0 comments