Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

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  1. Anonymous
    2014-07-18T14:17:19+00:00

    ok, some bad news.  After testing the update from 7/16, the Surface Pro 3 has been disconnecting from the WiFi constantly. My initial tests yesterday were premature since I had the PC on most of the day yestreday and the speed increased but the WiFi disconnects all the time coming out of sleep now.   Last night as I was using it putting it into sleep and out of sleep constantly, it lost the WiFi connection over 5 times!

    In fact, it gets to the point where it just says "Limited" connection and the only solution is to reboot the PC.

    I am not sure if other users are having the same problem after the 7/16 update now.  But it is quite noticeable with this latest update from 7/16.  Before the 7/16 it was quite stable, not fast, but stable.

    Too bad.

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  2. Anonymous
    2014-07-17T18:23:23+00:00

    Hello, first, the updates from last week plus the 7/16 update made the WiFi connection on the SP3 very stable to my N/AC router, but not very good to the G router (go figure).  It made big difference and I am hoping that the next updates will continue to improve stability and reliability.  WiFi must be solid in the Surface Pro 3 so it is accepted as a reliable device.

    Now, here are my findings in regards with speed, I have all the machines, router and switches in a 1 Gb configuration with CAT 6 cabling.  I use Speakeasy.net speed test.  My internet is 50 Mb down and 5 Mb up.

    • Connected to an G router:  Copying files in the LAN: unable to test due to old router's configuration, internet 24 Mb Down, 4 Upload.  
    • Connected to an N router:  Copying files in the LAN: 96 Mb, internet 49 Mb Down, 4.5 Upload.  
    • Connected to an AC router:  Copying files in the LAN: 240 Mb, internet 49 Mb Down, 5.5 Upload.  

    I see a great improvement on the LAN speed, not to mention how stable it has been plus the battery also lasts a bit longer.  

    Overall I say it is great that Microsoft took this seriously and fixed the software so that the product can be used and appreciated for what it it.  Now, if they can refine it even further I am all for that, just please do not break it again.....:)

    Thank You

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  3. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-07-17T16:02:19+00:00

    On Thu, 17 Jul 2014 15:16:14 +0000, SurfacePro3Artist wrote:

    |I'm connecting at 850-900 Mbps, getting file transfer rates of only

    10-11MBps, I expected more performance.

    |

    |

    |

    |Seems stable now at least.  WRT1900 router

    over the LAN or Internet?

    what does speedtest.net show?

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App -

    http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Windows and Surface Community Reader Windows 8 App

    http://apps.microsoft.com/windows/en-us/app/windows-and-surface-community/0abb150e-d287-47d4-837e-9fa51f485ad7

    Please mark as answered if this answers your question

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  4. Anonymous
    2014-07-17T15:16:14+00:00

    I'm connecting at 850-900 Mbps, getting file transfer rates of only 10-11MBps, I expected more performance. 

    Seems stable now at least.  WRT1900 router

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  5. Anonymous
    2014-07-17T04:35:33+00:00

    Just received and installed the 7/16 update and am reporting in:

    Unfortunately, no noticeable difference after update and restart.  WiFi link speed is still maxing out around 72 Mbps from my Surface Pro 3 to my 802.11ac router at full signal strength.

    As I mentioned before, that's roughly 10% of the link speed my other ac devices are reporting. Really bad for transfers across my local network.

    Sorry, wish I had better news!

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