Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

519 answers

Sort by: Newest
  1. Anonymous
    2014-09-03T16:02:31+00:00

    Now I'm wondering if there're two separate issues - the disconnection/instability issue, and the BT interference issue. I haven't encountered the former - my connections so far have been stable, although I have the i5 version and the above poster mentioned that the i5 versions don't seem to have this issue anymore. The BT interference issue still annoys me since it's been there since the SP1. I encounter it on a daily basis because I connect a BT keyboard, mouse, and headphone to my SP3 and the mouse is completely unusable when there's a file transfer over WiFi going on due to the interference! Ugh.

    The specific issue that this thread was started on was the 72Mbps cap on wifi connection speeds. That issue still exist unless you take steps to work around it. I personally believe that the cap is done intentionally by Microsoft to deal with issues like BT interference and power savings. Now that customers are voicing their concerns regarding this limitation they're probably going to either remove it completely or give end users some type of toggle with a warning stating that disabling the feature will reduce battery life and BT performance. (Just my opinion).

    I want them to release the driver option to show me the power mgmt. tab and I want them to unlock all power mgmt. options so I can tailor my own profile.

    You and me both!! Most of the customization for video and power have been hidden from end users on the SP3. They're treating us like children. Even Apple which are notorious for limiting options on their devices aren't as strict.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-09-03T15:56:24+00:00

    Now I'm wondering if there're two separate issues - the disconnection/instability issue, and the BT interference issue. I haven't encountered the former - my connections so far have been stable, although I have the i5 version and the above poster mentioned that the i5 versions don't seem to have this issue anymore. The BT interference issue still annoys me since it's been there since the SP1. I encounter it on a daily basis because I connect a BT keyboard, mouse, and headphone to my SP3 and the mouse is completely unusable when there's a file transfer over WiFi going on due to the interference! Ugh.

    The specific issue that this thread was started on was the 72Mbps cap on wifi connection speeds. That issue still exist unless you take steps to work around it. I personally believe that the cap is done intentionally by Microsoft to deal with issues like BT interference and power savings. Now that customers are voicing their concerns regarding this limitation they're probably going to either remove it completely or give end users some type of toggle with a warning stating that disabling the feature will reduce battery life and BT performance. (Just my opinion).

    I want them to release the driver option to show me the power mgmt. tab and I want them to unlock all power mgmt. options so I can tailor my own profile.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-09-03T15:53:36+00:00

    Now I'm wondering if there're two separate issues - the disconnection/instability issue, and the BT interference issue. I haven't encountered the former - my connections so far have been stable, although I have the i5 version and the above poster mentioned that the i5 versions don't seem to have this issue anymore. The BT interference issue still annoys me since it's been there since the SP1. I encounter it on a daily basis because I connect a BT keyboard, mouse, and headphone to my SP3 and the mouse is completely unusable when there's a file transfer over WiFi going on due to the interference! Ugh.

    i have a first run i5/128GB unit and mine transfers at approx. 300mbps through my R7000. I should be getting double that at the very least. But mine seems stable for now.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-09-03T15:46:11+00:00

    Now I'm wondering if there're two separate issues - the disconnection/instability issue, and the BT interference issue. I haven't encountered the former - my connections so far have been stable, although I have the i5 version and the above poster mentioned that the i5 versions don't seem to have this issue anymore. The BT interference issue still annoys me since it's been there since the SP1. I encounter it on a daily basis because I connect a BT keyboard, mouse, and headphone to my SP3 and the mouse is completely unusable when there's a file transfer over WiFi going on due to the interference! Ugh.

    The specific issue that this thread was started on was the 72Mbps cap on wifi connection speeds. That issue still exist unless you take steps to work around it. I personally believe that the cap is done intentionally by Microsoft to deal with issues like BT interference and power savings. Now that customers are voicing their concerns regarding this limitation they're probably going to either remove it completely or give end users some type of toggle with a warning stating that disabling the feature will reduce battery life and BT performance. (Just my opinion).

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-09-03T15:39:28+00:00

    I don't have issues with my WIFI disconnecting on i7....

    Was this answer helpful?

    0 comments No comments