Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

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  1. Anonymous
    2014-09-12T21:21:42+00:00

    The latest update made it worse for me.  can't believe this is microsoft's top of the line flagship.  it's like buying a ferrari that tops out at 60mph.  That's fast enough for most use, but I suppose most of us here are above average users.

    Which version of Surface do you have (i7 or i5) and what type of router? Mine definitely improved. I am on i7, "N" router.

    I have the i7 with dlink AC1750 DIR868L

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  2. Anonymous
    2014-09-12T21:20:47+00:00

    I agree. Mine has also become worse since the firmware update I installed earlier today. After a few restarts it does seem to be holding stable - it dropped out frequently to begin with - but I have to disable my USB GB Ethernet Adapter and Bluetooth PAN  to get max speed of 144.0 Mbps on 2.4Ghz (I have a router capable of 5Ghz but I'll settle for getting this sorted first). Although sometimes it hovers around 1.0-5.5 Mbps even with these disabled!

    I appreciate the need to save power but not at the expense of it functioning at all. What's frustrating is not having any control over how the adapter performs. I would hazard a guess that it all derives from Connected Standby and it's half-baked implementation on the Haswell CPU's /64 Bit OS. I only hope Microsoft can fix it without using us all as guinea pigs.

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  3. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-09-12T20:26:54+00:00

    I am having the problems on the newest ASUS AC router as well as a 9 month old Netgear AC Router.   This is not a router issue.  It is a surface pro 3 issue.  

    Are you connecting to the 5Ghz SSID? Do you have different names for 2.4/5 Ghz SSID's? What are your speeds using speedtest.net using 5 GHz and what is your ISP speed tier?

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  4. Anonymous
    2014-09-12T20:12:00+00:00

    I am having the problems on the newest ASUS AC router as well as a 9 month old Netgear AC Router.   This is not a router issue.  It is a surface pro 3 issue.

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  5. Anonymous
    2014-09-12T19:15:30+00:00

    The latest update made it worse for me.  can't believe this is microsoft's top of the line flagship.  it's like buying a ferrari that tops out at 60mph.  That's fast enough for most use, but I suppose most of us here are above average users.

    Which version of Surface do you have (i7 or i5) and what type of router? Mine definitely improved. I am on i7, "N" router.

    Was this answer helpful?

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