Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

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  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-11-19T19:56:29+00:00

    Well, I install the latest firmware that was release yesterday or today 11/19/2014. At work the sp3 still connecting at low speed. The 5ghz wireless access point is is about 30 feet from my desk and the connection fluctuates between 130 mbps to 26 mbps i guess is still selecting the 2.4 ghz band when 5ghz and 2.4 ghz is on the same ssid.

    Also, the sp3 lose wireless connection when it goes to sleep. If i have open a windows explorer with a map network drive open.....if i close the lid and open the lid the opened window explorer and all the directories are gone...if i click in the window it says that it has been disconnected but the icon below the clock says its connected.....i have to press the refresh button for the directories to appear again....annoying as hell...and is not my surface only....also other surface pro 3's at work have the same issue.

    In summary the new driver for me are the same. What have change I dont know.

    I moved your other reply to the pinned notice of update to a new thread. Can you please reply there with the above info AND with info on what tweaks you might have made prior to this. Also, are you using the retail SP3 image or a corporate image.

    I'd like to try to keep your issues separated.

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  2. Anonymous
    2014-11-19T19:35:38+00:00

    Well, I install the latest firmware that was release yesterday or today 11/19/2014. At work the sp3 still connecting at low speed. The 5ghz wireless access point is is about 30 feet from my desk and the connection fluctuates between 130 mbps to 26 mbps i guess is still selecting the 2.4 ghz band when 5ghz and 2.4 ghz is on the same ssid.

    Also, the sp3 lose wireless connection when it goes to sleep. If i have open a windows explorer with a map network drive open.....if i close the lid and open the lid the opened window explorer and all the directories are gone...if i click in the window it says that it has been disconnected but the icon below the clock says its connected.....i have to press the refresh button for the directories to appear again....annoying as hell...and is not my surface only....also other surface pro 3's at work have the same issue.

    In summary the new driver for me are the same. What have change I dont know.

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  3. Anonymous
    2014-11-19T19:32:20+00:00

    <snip>

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  4. Anonymous
    2014-11-18T18:44:09+00:00

    On Tue, 18 Nov 2014 17:57:33 +0000, newpop1 wrote:

    >>So after all the updates were installed and several days/weeks of testing, I find that trying to use the AC band with the SP3 is just not possible.  The connection drops constantly.  I switched to the wilress 'N' ssid on the same router (which has a different SSID name)

    out of curiosity, did you ever try with a router OTHER than that WRT1900AC?

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Please mark as answered if this answers your question

    I did try a Dlink AC router and it was not able to maintain a connection reliably as well.

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  5. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-11-18T18:12:20+00:00

    On Tue, 18 Nov 2014 17:57:33 +0000, newpop1 wrote:

    >>So after all the updates were installed and several days/weeks of testing, I find that trying to use the AC band with the SP3 is just not possible.  The connection drops constantly.  I switched to the wilress 'N' ssid on the same router (which has a different SSID name)

    out of curiosity, did you ever try with a router OTHER than that WRT1900AC?

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Please mark as answered if this answers your question

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