Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

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  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-10-29T12:39:46+00:00

    On Wed, 29 Oct 2014 11:00:52 +0000, GunboatDiplomat wrote:

    >>It hasn't fixed the dual-band issues for me.

    what brand and model router? are you using different names for the 2.4 and 5 GHz

    ?

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Please mark as answered if this answers your question

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  2. Anonymous
    2014-10-29T11:00:52+00:00

    New firmware update out today

    It hasn't fixed the dual-band issues for me.

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  3. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-10-29T09:15:34+00:00

    On Tue, 28 Oct 2014 23:22:51 +0000, Jbckhoo wrote:

    >>Unfortunately for me, the same wifi speed issues (6-19mbps connection on 2.4ghz network with or without a simultaneous bluetooth connection) still persist after installing this update. I've rebooted a few times and forgotten/reconnected to the network but no change.

    what brand and model router are you using?

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Please mark as answered if this answers your question

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  4. Anonymous
    2014-10-28T23:22:51+00:00

    Hi all, 

    New firmware update out today - make sure to check for updates and install. Description below:

    The following updates will be listed as “System Firmware Update – 10/28/2014” when you view your update history.

    • Surface Pro UEFI update (v3.11.250.0) enhances the system stability, increases the reliability of the graphics display performance, and adds a status bar to the experience when applying future System Firmware Updates.
    • Surface Pro Embedded Controller Firmware update (v38.7.50.0) increases the reliability of sleep state transitions with a Surface Pro 3 Docking Station connected.
    • Surface Integration update (v2.0.1168.0) addresses setting the Hibernate value in Windows 10.
    • Intel(R) 8 Series PCI Express Root Port #3 - 9C14 update (v2.0.1151.0) addresses cases when the Wi-Fi adapter is not available upon resuming the system from sleep.
    • Wireless Network Controller and Bluetooth driver update (v15.68.3059.117) improves Wi-Fi throughput, especially after rebooting with Bluetooth devices that are paired, enhances power consumption situations, and addresses instances of system instability.

    Unfortunately for me, the same wifi speed issues (6-19mbps connection on 2.4ghz network with or without a simultaneous bluetooth connection) still persist after installing this update. I've rebooted a few times and forgotten/reconnected to the network but no change.

    Anyone else have any luck?

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  5. Anonymous
    2014-10-15T11:13:28+00:00

    Hi,

    I looked on winbeta.org and couldn't see the announcement.  Could you share URL?

    PS: Unfortunately I'm getting slow on the 2Ghz as well

    http://www.winbeta.org/news/surface-pro-3-receive-additional-wifi-improvements-and-other-fixes-coming-weeks

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