Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

I continue to have problems with the wifi on my Surface Pro 3. Since the SP3 will never choose the fastest possible speed available on my Airport Extreme router I created unique SSIDs for the 2.4GHz and 5GHz bands. My problem is if I'm connected to the 5GHz band my connection will be stable for a few minutes then slowly start degrading until the SP3 completely drops the connection. The only way to get back online is to toggle airplane mode or select the 2.4GHz band manually and connect to it. I can reproduce this issue with ease. This is the problem with not having a wifi driver that can dynamically chose the best possible connection. Having to reconfigure your router then manually connect to or disconnect from separate SSIDs is a massive hassle and IMO unacceptable. I'm losing love for the product pretty quickly right about now. 

I've written up a one size fits all post at http://digitalmediaphile.com/index.php/2014/09/16/change-config-or-spend-more-money-to-fix-surface-pro-3-slow-wifi/ take a look at the suggestions about channels and settings.

I read the entire article and it's very solid. Really well done but I've already tried everything mentioned. I have separate SSIDs, I manually chose different channels but if the Surface Pro 3 isn't in direct line of sight from my router the 5GHz connect is not stable. If I connect to the 2.4GHz band the connect is stable but slow. If I connect my bluetooth headphones to the SP3 while using the 2.4GHz band the connection is extremely slow! I own a Sony VAIO Pro 3 and a Macbook Pro, both with 802.11 AC capable wireless modules, and only the Surface Pro 3 is giving me these problems. The other laptops connect and stay connected for the duration of the time they're used. They also don't cap the connection speed at 144Mbps or below like the SP3 if I connect them to the 2.4GHz band.

I continue to have problems with the wifi on my Surface Pro 3. Since the SP3 will never choose the fastest possible speed available on my Airport Extreme router I created unique SSIDs for the 2.4GHz and 5GHz bands. My problem is if I'm connected to the 5GHz band my connection will be stable for a few minutes then slowly start degrading until the SP3 completely drops the connection. The only way to get back online is to toggle airplane mode or select the 2.4GHz band manually and connect to it. I can reproduce this issue with ease. This is the problem with not having a wifi driver that can dynamically chose the best possible connection. Having to reconfigure your router then manually connect to or disconnect from separate SSIDs is a massive hassle and IMO unacceptable. I'm losing love for the product pretty quickly right about now. 

I've written up a one size fits all post at http://digitalmediaphile.com/index.php/2014/09/16/change-config-or-spend-more-money-to-fix-surface-pro-3-slow-wifi/ take a look at the suggestions about channels and settings.

I continue to have problems with the wifi on my Surface Pro 3. Since the SP3 will never choose the fastest possible speed available on my Airport Extreme router I created unique SSIDs for the 2.4GHz and 5GHz bands. My problem is if I'm connected to the 5GHz band my connection will be stable for a few minutes then slowly start degrading until the SP3 completely drops the connection. The only way to get back online is to toggle airplane mode or select the 2.4GHz band manually and connect to it. I can reproduce this issue with ease. This is the problem with not having a wifi driver that can dynamically chose the best possible connection. Having to reconfigure your router then manually connect to or disconnect from separate SSIDs is a massive hassle and IMO unacceptable. I'm losing love for the product pretty quickly right about now.

Hello all

Thank you for continuing to provide valued feedback and details.  We are tracking several active posts that deal with WiFi performance. We are working on an additional update to the WiFi component in the September time frame.

Please continue sharing - your efforts are appreciated.

Best regards

Hello, a quick update after a week with the 9/9 update.  Stability is a lot better, the first day I had to reboot it once because the network card appeared disabled.  But after that day it lost connection only once on Sunday but I did not have to reboot, I manually had to select the wireless router and it auto connected.  It is much better, I have not had to use my nano USB wireless adapter since the 9/9 update.  Transfer rate is about 200 Mbps, for me it is more than enough given it is a wireless connection anyway.

My model is the i5 with 8GB ram.  I am hoping another update does not break it and it only improves it.

Thanks

On Mon, 15 Sep 2014 03:44:32 +0000, JosiahV wrote:

>>Just wanted to say I was stuck at 72 mbps.  After I found this thread I split 2.4 and 5 Ghz networks into 2 SSIDs and made my Surface 3 connect to the 5 Ghz..  I am now running between 585 and 702 mbps (only one wall between me and router).  All updates installed.  Router is Asus AC68U. Great tip, thanks.

glad the info helped.

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Barb

Windows Entertainment and Connected Home MVP

My Blog - http://digitalmediaphile.com/

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