Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

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  1. Anonymous
    2014-09-09T20:34:56+00:00

    Hello all

    We are looking for feedback from anyone still facing slow wifi, following successful installation of the September 9^th^ firmware update.

    Best regards

    Ok. So now looks like Iam getting 144Mbs...Which is better than before but still not full 300Mbs that I get with all other devices. My model is i7, router is N. I think this is progress in the right direction (for N routers), but still not quite there yet. Please update your engineers to keep working on this issue, it has not been resolved all the way yet....

    Love,

    DexTsarII

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  2. Anonymous
    2014-09-09T20:31:02+00:00

    My SP3 just installed Firmware Update 09/09/2014 - I now can't connect to my A.P. The SSID appears after a few minutes, but when trying to connect I see 'Verifying and connecting', then 'Can't connect to this network'.

    The A.P. is a D-Link DAP1360. I've changed channels, radios etc. but no joy. My other devices are still connecting.

    Edit - Completely reset my AP, changed the SSID and can connect again. Link speed now hovers around 144Mbps and speed tests show 50+mbps (previously 25mbps), but best of all, file transfers over my LAN are now 10MB/s which is around 4x faster! Not perfect, but I can at least get on with things now.

    Can we hit 300Mbps next? ;)

    Edit 2 - A few hours in, browsing and the connection dropped to limited. Other devices still connected. I'm now back to the original problem above that had never happened prior to the 9/9 update. I'm able to connect directly to a weaker signal from my router. AP and router are 802.11n 2.4ghz.

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  3. Anonymous
    2014-09-09T18:43:46+00:00

    I'm still having problems, which appear to be tied to bluetooth.   If I turn off power to my bluetooth mouse the 2.4 band reports a link speed of 144.   If I then turn on the bluetooth mouse  the link speed drops to 72.  If I then turn off the mouse, the speed returns to 144.  I can get the speed to cycle reliably between 72 and 144 based on whether the mouse is turned on or off.

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  4. Anonymous
    2014-09-09T17:31:32+00:00

    Hello all

    We are looking for feedback from anyone still facing slow wifi, following successful installation of the September 9^th^ firmware update.

    Best regards

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  5. Anonymous
    2014-09-09T01:23:56+00:00

    Yes that's my bad I meant 9/9....tomorrow.

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