Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Now I'm wondering if there're two separate issues - the disconnection/instability issue, and the BT interference issue. I haven't encountered the former - my connections so far have been stable, although I have the i5 version and the above poster mentioned that the i5 versions don't seem to have this issue anymore. The BT interference issue still annoys me since it's been there since the SP1. I encounter it on a daily basis because I connect a BT keyboard, mouse, and headphone to my SP3 and the mouse is completely unusable when there's a file transfer over WiFi going on due to the interference! Ugh.

Just to correct an issue, I have the i5 model and it has the Wi-Fi disconnection problem.  Maybe the newer lots do not have this problem but that does not help customers that have purchased older lots.

Let's see if the 9/8 update solves all the problems.  I will post my results and what Microsoft support tells me after the patch is updated *if* that does not solve the problem.

Thanks

The main problem for me and other users is not really the speed, is the constant disconnection.  As you noted, most people won't notice if they are not running at 200 Mbps, as long as they are at about 20 Mbps, most internet content is just fine.  

I have yet to run across a device that disconnects constantly from Wi-Fi as the SP3.  Not from one router but multiple brands and places.  I recently took a trip and tested the internal Wi-Fi card in multiple places/routers and it was so unstable that I had to use the USB Wi-Fi adapter so I can get some work done.  

Microsoft is trying to deliver a premium device and having a flaw like this makes it impossible for the regular users to adopt it.  We geeks can buy USB Wi-Fi adapters and make it work, but the target audience that will decide the fate of the device won't put up with it and move on to another brand or OS.

Although I solved my problem by using the USB Wi-Fi adapter, most people have not and I image a lot of people probably returned the unit because the Wi-Fi card is so unstable.  Not to mention those people probably discouraged many others from getting one.

From a business point of view I can't comprehend how Microsoft expects users to purchase a defective problem.  Any other company would have already solved this issue by now if not immediately after launch.  Don't they know that this is practically killing the sales of this device?

Several months later, this is not solved and it is a key component of the device that must work flawlessly.  Customer support never acknowledges there is a problem, Microsoft store employees do not acknowledge this is a problem, and we have not see any updates that can point to solving this problem permanently yet.

Like many users have posted here, it is hard to support a company that clearly does not understand what it takes to make a product successful anymore. 

If you go back and read this thread more thoroughly, Microsoft did acknowledged that this is a known issue. 

At this point everybody should just chill out. Microsoft stated that update is coming on Tuesday 9/8 for this. You can keep complaining and adding more stuff to this thread, but it won't make a difference. 

I suggest to hold all your frustrations for 9/8, if you find out that update didn't solve this issue.

From what I remember going to Microsoft store, their communication with main offices is very limited and there is barely any information shared between main branches and local stores. The i5 version doesn't seem to have this issue anymore, since the last time I went to their store all their i5 units were connecting at 300Mb and all i7 units won't connect pass 72Mb (yes...I actually jumped through all their demo units and checked...).

We can only wait now....

Although I solved my problem by using the USB Wi-Fi adapter, most people have not and I image a lot of people probably returned the unit because the Wi-Fi card is so unstable.  Not to mention those people probably discouraged many others from getting one.

From a business point of view I can't comprehend how Microsoft expects users to purchase a defective problem.  Any other company would have already solved this issue by now if not immediately after launch.  Don't they know that this is practically killing the sales of this device?

Several months later, this is not solved and it is a key component of the device that must work flawlessly.  Customer support never acknowledges there is a problem, Microsoft store employees do not acknowledge this is a problem, and we have not see any updates that can point to solving this problem permanently yet.

Like many users have posted here, it is hard to support a company that clearly does not understand what it takes to make a product successful anymore. 

For what it's worth, the MacBook Air suffers from the same problem (not sure about the Pro) and that hasn't stopped it from selling by the truckload. All devices that use integrated BT/WiFi adapters suffer from this interference. Most people simply don't notice that it's that Bluetooth mouse that's causing their WiFi speed to take a hit. In fact I'm not even sure that most people can tell the difference between connecting at 20mbps and 300mbps. Lol. Yes, us geeks can, but the average Joe? Debatable.