Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

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  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-07-23T22:41:02+00:00

    On Wed, 23 Jul 2014 19:55:57 +0000, LeonardWesley wrote:

    | I have none of the disconnect problems but the 2.4 speed is 72mbps. Is that

    not 1x1 speed as opposed to 2x2 which should be 150mbps.? Interestingly, the

    5ghz is cooking along at 866mbps(getting about 40MB/s download from my drobo5n

    attached to the Linksys wrt1900ac). How can I test to see if the 2.4 is using

    2x2

    I have no idea how you'd test how the WRT1900AC is performing, but why would

    you use 2.4GHz if you have 5GHz available? I don't know if you are using mixed

    mode (legacy) on the 2.4GHz SSID or how you set it up.

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App -

    http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Please mark as answered if this answers your question

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  2. Anonymous
    2014-07-23T19:55:57+00:00

    barb, I have none of the disconnect problems but the 2.4 speed is 72mbps. Is that not 1x1 speed as opposed to 2x2 which should be 150mbps.? Interestingly, the 5ghz is cooking along at 866mbps(getting about 40MB/s download from my drobo5n attached to the Linksys wrt1900ac). How can I test to see if the 2.4 is using 2x2?

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  3. Anonymous
    2014-07-23T16:42:12+00:00

    I should say, some speedtest results shows that Internet connection is about 4Mbps for downloading and 15(!) Mbps for uploading, which matches average results from other wireless devices. So I am experiencing a problem when download speed is 4 times slower then the upload.

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  4. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-07-23T10:25:48+00:00

    On Wed, 23 Jul 2014 09:37:06 +0000, Ilia_972 wrote:

    |Yesterday I bought a new MS Surface Pro 3 (128GB). I wanted it as a

    replacement to my old Acer W500 upgraded to Win 8. So I spent whole day loading

    some WinStore Apps and Desktop Apps. About 20 GBs. I noticed my downloads

    progressed very very slow. So today I checked speed of my Internet connection. I

    have a router that provides Internte access to 2 desktop PCs via cable

    (ethernet) and to various devices via WiFi. I pay for about 50 Mbps speed.

    Speedtest results showed that my PC has a strong 61 Mbps connection, my old Acer

    tablet achieved only 12Mbps (WiFi) and my brand new Surface Pro 3 - only

    4Mbps(!).

    |I still stuck with updating my Google Drive and OneDrive folders on SP3. If I

    go to TaskManager/Perfomance, WiFi tab shows that my speed is capped at 4.1Mbps

    no matter how much apps are downloading stuff from net.

    |Surfing on web and googling showed that some owners experienced same problems

    after some update, but I received my SP3 few days ago, so, probably, this update

    was already installed, because my WiFi issues began right after I turned on my

    tablet.

    |So the question is: Is it possible that there are some kind of additional

    settings I have to fine tune to make WiFi connection faster? Or are there some

    kind of brand new prerequisites for SP3 that my router doesn't meet?

    There are several long threads about this. See

    http://answers.microsoft.com/en-us/surface/forum/surfpro3-surfnetwork/surface-pro-3-limited-wifi-problem/bd17691d-f00d-491c-a65e-fcd77a304b3a

    First, you should manually check for updates as many times as you need to until

    Windows Update reports no more available updates. There have been two releases

    of drivers and firmware to fix WiFi issues. Unfortunately, they have not

    completely fixed the issue and some folks still have problems.

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App -

    http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Please mark as answered if this answers your question

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  5. Anonymous
    2014-07-23T09:37:06+00:00

    Yesterday I bought a new MS Surface Pro 3 (128GB). I wanted it as a replacement to my old Acer W500 upgraded to Win 8. So I spent whole day loading some WinStore Apps and Desktop Apps. About 20 GBs. I noticed my downloads progressed very very slow. So today I checked speed of my Internet connection. I have a router that provides Internte access to 2 desktop PCs via cable (ethernet) and to various devices via WiFi. I pay for about 50 Mbps speed. Speedtest results showed that my PC has a strong 61 Mbps connection, my old Acer tablet achieved only 12Mbps (WiFi) and my brand new Surface Pro 3 - only 4Mbps(!). 

    I still stuck with updating my Google Drive and OneDrive folders on SP3. If I go to TaskManager/Perfomance, WiFi tab shows that my speed is capped at 4.1Mbps no matter how much apps are downloading stuff from net. 

    Surfing on web and googling showed that some owners experienced same problems after some update, but I received my SP3 few days ago, so, probably, this update was already installed, because my WiFi issues began right after I turned on my tablet.

    So the question is: Is it possible that there are some kind of additional settings I have to fine tune to make WiFi connection faster? Or are there some kind of brand new prerequisites for SP3 that my router doesn't meet?

    Was this answer helpful?

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