Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

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  1. Anonymous
    2014-06-28T11:40:20+00:00

    I've been speaking with a number of other friends/family/colleagues that also picked up Surface P3s on Day 1 and they seem to be having the same issues. 802.11ac compatibility seems to be the worst, but even 802.11n speeds seem to be worse than other stable devices.

    Try downgrading the driver.

    of course, this is just a workaround.

     It is disturbing that there have been no replies from Microsoft here in this forum that 1. acknowledge the issue and 2. state that engineering has repro'd and is working on a fix.

    Agree. In the positive side, nobody has came saying that you don't know how to use the device.

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  2. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2014-06-28T11:11:54+00:00

    I've been speaking with a number of other friends/family/colleagues that also picked up Surface P3s on Day 1 and they seem to be having the same issues. 802.11ac compatibility seems to be the worst, but even 802.11n speeds seem to be worse than other stable devices.

    Try downgrading the driver.

    of course, this is just a workaround.

     It is disturbing that there have been no replies from Microsoft here in this forum that 1. acknowledge the issue and 2. state that engineering has repro'd and is working on a fix.

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  3. Anonymous
    2014-06-28T08:19:56+00:00

        

    This fixed my issues with the WiFi Driver:

    Download the Surface Pro 3 June Update:

    Download Surface Pro 3, Surface Pro 2, and Surface Pro firmware and driver packs from Official Microsoft Download Center

    Worked for me!

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  5. Anonymous
    2014-06-26T03:22:26+00:00

    considering all the problems of the latest driver when will there be an updated driver (heck even a beta one would be good) having problems like everyone speed slows down when not plugged in, wake up wireless issues etc... I cant roll back the driver (for some reason it got messed up so all it sees is the new driver) and I am not going to reset my whole system for a driver problem right now...

    so when is the new driver coming? if not for a while, where can I get a beta driver for some of the fixes or the OLD driver that came with the system before it went through all the windows updates.? 

    thanks 

    This fixed my issues with the WiFi Driver:

    Download the Surface Pro 3 June Update:

    Download Surface Pro 3, Surface Pro 2, and Surface Pro firmware and driver packs from Official Microsoft Download Center

    For those who are having issues with WiFi, uninstall them and delete the drivers, reboot and allow the earlier drivers to install, then unzip the driver package and update to the June WLAN drivers and they are much more stable without the power drain of the original drivers....

    It looks like the Windows Update Install had issues and the manual install seems to fix them... no 6 Mbps issue with now...

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