Surface Pro7 Frequent Errors and Blue Screen Problems

So we have different use case and I am sure you know more over IT than me and many from MS.

So if you think it is a memory wirte error, what tool can I use to look into it and confirm it? 

Yeah, I didn't but I am on the latest firmware and the drive version posted... I have been to running trading software for 24 hours now and no crashes. It was OK with one monitor on the USB c but not with the dock 2. Or via the expansion side clip.. That adds more USB 3, usbc and regular hdmi.   I am pretty sure it can't handle two usbc monitors at the same time on the current driver, and based on the private memory write errors, it makes sense.  When you have two, one is tiring to the others reserved memory space... Being a software engineer myself... That's where I would look based in the observation.  But I would try the dock 1, 2 is definitely not gonnang to work with 2 monitors until this is fixed.

Did you look at your minidumps?

I notice that the new driver are also not stable and rolled it back, in the moment I using the new firmware and had since no BSOD over USB c to Hdmi.  But the testing perioide was lest than one week so I will observie it the next couple weeks. 

I also change the FPS of my 60 FPS monitor to 59 to match the FPS of the Surface Panel. I no that the different should not have an effect, but in the moment we are QM of MS. 

I not so sure about the Surfacedock 1 because during my time using it with my SP 7 I got like to many BSOD, due to that i return it. So I am not able to verify your experince with it. 

That the Dock 2 is also buggy is strange, because I had the hope that it will work, but your comment prevent it me to buy it and try it out. How is that possible:  "Note that my surface pro 4 is working like a champ on the dock 2**", because MS is writing on their website for the Dock 2 that SP 4 is not supportet….**

So I think i got it stabilized now. I will post again if it begins to crash to BSOD.  So I have a new SP7 and and older SP4 along with the surface dock 1 and surface dock 2.  Through observation it appears that the dock 2 and the USB-c to HDMI is the issue. After moving to the old dock that uses mini-display ports, the issue appears to be resolve.  I will post back in a few weeks either way regarding any additional issues of BSOD.

I was unable to get the SP7 to use the dock 2 with both monitors in the USB-c connections on the doc. Only one of the two monitors would work while plugged into the dock 2 with the SP7. I could only get both monitors to work if plugged one into the SP7 side USB-c and the other in the dock 2.  After a little bit it would crash while playing video or just having  a very active applications running. As seen in the post images... I was getting all kinds of random BSOD error messages. I ran scan on ram, system files. None of which found anything.

Note that my surface pro 4 is working like a champ on the dock 2, both monitors are  using direct HDMI to USB-c cables.

(Same cables were used with the SP7 and the SP4 machines)

Also i tried the drivers above they made the issue worse, the below version was obtained via the Microsoft driver online search functionality.

I also rolled back from win 10 enterprise 2004 release, which i believe was trying to use one of the newer, non-oem specific drivers, which made the problem so bad i had to boot to bios to reinstall windows. I am not sure because i didn't check the driver version at that time but updating to the lasted caused more BSOD, while on the 1909 with the intel latest.

Best advice try to use the machine with 1909 and the driver version below, do not plug in a second monitor into the usb-c and it doesn't crash, you may want to consider the dock v1.

It look like it  possible to update the Driver. Can you check if it resolve your problem. 

(**https://downloadcenter.intel.com/download/29616/Intel-Graphics-Windows-10-DCH-Drivers?product=80939**"Unlocked drivers: We heard how much our users want the freedom to upgrade their systems to our regularly released generic graphics drivers and enable our latest game enhancements, feature updates, and fixes. As of this release, Intel Graphics DCH drivers are now unlocked to upgrade freely between Computer Manufacturer (OEM) drivers and the Intel generic graphics drivers on Download Center. Simply use the EXE and enjoy the update on your 6^th^ Generation Intel Processor platform or higher, and don’t worry about your OEM customizations, they remain intact with each upgrade and the OEMs can maintain customizations separately via Microsoft* Windows Update. See the Release Notes section *^2^for important information about this update.

Any graphics issues found using Intel generic graphics drivers should be reported directly to Intel. Corporate customers should always use OEM drivers and report all issues through the vendor they purchased the platforms and support through.

Are you still seeing the OEM error preventing the update? See here for why and a solution." )