I'm interested to know what other users tend to see when running the "powercfg /sleepstudy" tool on their Surface Pro 3s (as per http://blogs.windows.com/windows/b/windowsexperience/archive/2014/06/26/sleep-study-diagnose-what-s-draining-your-battery-while-the-system-sleeps.aspx ). I'm finding that all my "InstantGo" sessions have a drain rate of between 1200 and 2200mW, which can correspond to between 10% and 20% of the battery drain in the 4 hours before the machine hibernates. Looking at the culprits, almost all the sessions show the following device running for the entire "sleep" period: USB xHCI Compliant Host Controller (\_SB.PCI0.XHC) Fx Device 100% 4:00:00 Is this expected? FWIW, I tend to leave the keyboard cover connected during sleep. Sometimes (when the drain is at the high end of the range), I also see the following: Intel(R) HD Graphics Family (\_SB.PCI0.GFX0) Fx Device 100% 4:00:00 Interestingly, during the first few days I had the SP3, the graphics driver was appearing in every session of the sleep study report. More recently, though, it has stopped appearing. Recently I've been leaving the Surface at the start screen rather than the Desktop, so this may be related - is there a recommendation about coming out of the Desktop before going to "sleep" I also never see anything in the "DRIPS histogram" - should I? What are other people seeing? On a related note, does anyone know if there is a way of changing the time before the machine hibernates? For me, 2 hours (or even 1 hour) would probably be fine - if I'm actively going from one office to another, then the "instant" resume is great, but if I'm at home, leaving the machine for a while, then 4 hours is overkill.

I do not have much software installed and nothing installed recently. There are meaning of activators: https://msdn.microsoft.com/en-us/library/windows/hardware/dn481213(v=vs.85).aspx Red and sometimes orange colored activators in my sleep reports are always NCSI (The Network Connectivity Status Indicator activator manages system-wide Internet availability.), BI (Background Infrastructure. This activator manages background tasks for Windows Store apps.) and WNS (Windows Notification Service. This activator manages the system connection to the WNS service in the cloud.). In the BI there is red colored ppleae38af2e007f4358a809ac99a64a67c1 , what is according to this site The People, Mail, and Calendar apps. But when I open this, there are only green colored Task Entry Points. There is nothing big uploading to OneDrive. And here are some common problem examples: https://msdn.microsoft.com/en-us/library/windows/hardware/dn495348(v=vs.85).aspx Mine is like high email activity, isn't it? I tried to disable mail sync, but nothing changed.

Perhaps you can delete your email account entirely so that no email sync may happen. If worse comes to worse, and if you have the heart for it, you can do a clean factory install of the SP3...That's what I did because I just couldn't figure it out initially. After the clean factory install, sleep was working as intended. I then systematically re-installed stuff only one at a time, getting a day or 2 between each so that I could validate that the new install did not cause issues. This is how I actually nailed down my issue to a Citrix Receiver install. I do not have much software installed and nothing installed recently. There are meaning of activators: https://msdn.microsoft.com/en-us/library/windows/hardware/dn481213(v=vs.85).aspx Red and sometimes orange colored activators in my sleep reports are always NCSI (The Network Connectivity Status Indicator activator manages system-wide Internet availability.), BI (Background Infrastructure. This activator manages background tasks for Windows Store apps.) and WNS (Windows Notification Service. This activator manages the system connection to the WNS service in the cloud.). In the BI there is red colored ppleae38af2e007f4358a809ac99a64a67c1 , what is according to this site The People, Mail, and Calendar apps. But when I open this, there are only green colored Task Entry Points. There is nothing big uploading to OneDrive. And here are some common problem examples: https://msdn.microsoft.com/en-us/library/windows/hardware/dn495348(v=vs.85).aspx Mine is like high email activity, isn't it? I tried to disable mail sync, but nothing changed.

To Eepyaich.... I'm having problems getting my SP3 with Win8.1 Enterprise to hibernate... you wrote: "Personally, I've not had problems with the 4 hour transition to hibernate" we deploy Win8.1 to Surface Pro 3 using LiteTouch (MDT 2013) deployment we're using Group Policies (Balanced scheme) along with the following settings : Specify the unattended hibernate timeout (4 hrs) for both AC and DC the setting shows up in my registry as expected: HKLM\Software\Policies\Microsoft\Power\PowerSettings\9D7815A6-7EE4-497E-8888-515A05F02364 But my SP3 will not Hibernate after 4 hours of idle. Further searches took me to the link for "Surface Pro 3 Hibernation Doesn’t Occur on Enterprise Install" ( http://blogs.technet.com/b/askcore/archive/2014/11/05/surface-pro-3-hibernation-doesn-t-occur-on-enterprise-install.aspx ) but my understanding is that this batch file is to do with transitions from one state to another (in other words when you go from the "connected" standby to hibernate and when to hibernate based on low battery level). is for Battery So what did you do to get the 4 hr to Hibernate?

Just to be clear, are you talking about the machine going from connected standby to hibernate after 4 hours on battery, or just hibernating after 4 hours of unattended use even if on AC power? If the former, then it "just worked" for me (although I could believe that my IT department have followed the instructions in the blog you linked). If you're talking about the latter, then that isn't what I have. If the machine is docked on power, then I have it set to go to sleep after an hour of no use (where I needed to use some of the information in https://support.microsoft.com/en-gb/kb/2835052 to make sure that it did last an entire hour before sleeping when locked - the default seemed to be sleep after 30s when locked). When left on power, though, it doesn't hibernate at all - it'll stay in sleep until I come in next morning. Sorry I can't be more helpful.

no need to apologise eepyaich That is definitely helpful. I was hoping that yourself or another MS community member had found a solution for both scenarios. I left my SP3 tablet on battery last night and that did not work.... came in this morning and it woke from Connected standby and not "hibernate". This is the first time I've read KB2835052 article but my understanding of https://support.microsoft.com/en-gb/kb/2835052 is that this simply controls the monitor and doesn't actual put the tablet to sleep. Also this article is indicating that it applies to Windows 8 and not Windows 8.1.... In case you were not aware one can confirm whether the tablet is actually going into sleep mode by looking in Event Viewer (System) ...I believe Kernel Power (Event 42) is an indicator of the tablet going to sleep....but it sounds like maybe you are not part of the IT dept. where you work.... anyway, cheers....we'll be looking deeper into our issues here. It may be GPO related. S

What should "sleepstudy" show for a Surface Pro 3

Anonymous

I'm interested to know what other users tend to see when running the "powercfg /sleepstudy" tool on their Surface Pro 3s (as per http://blogs.windows.com/windows/b/windowsexperience/archive/2014/06/26/sleep-study-diagnose-what-s-draining-your-battery-while-the-system-sleeps.aspx).

I'm finding that all my "InstantGo" sessions have a drain rate of between 1200 and 2200mW, which can correspond to between 10% and 20% of the battery drain in the 4 hours before the machine hibernates.

Looking at the culprits, almost all the sessions show the following device running for the entire "sleep" period:

USB xHCI Compliant Host Controller (\_SB.PCI0.XHC)	Fx Device	100%	4:00:00

Is this expected? FWIW, I tend to leave the keyboard cover connected during sleep.

Sometimes (when the drain is at the high end of the range), I also see the following:

Intel(R) HD Graphics Family (\_SB.PCI0.GFX0)	Fx Device	100%	4:00:00

Interestingly, during the first few days I had the SP3, the graphics driver was appearing in every session of the sleep study report. More recently, though, it has stopped appearing. Recently I've been leaving the Surface at the start screen rather than the Desktop, so this may be related - is there a recommendation about coming out of the Desktop before going to "sleep"

I also never see anything in the "DRIPS histogram" - should I?

What are other people seeing?

On a related note, does anyone know if there is a way of changing the time before the machine hibernates? For me, 2 hours (or even 1 hour) would probably be fine - if I'm actively going from one office to another, then the "instant" resume is great, but if I'm at home, leaving the machine for a while, then 4 hours is overkill.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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82 answers

Anonymous

2015-05-11T07:25:10+00:00

I do not have much software installed and nothing installed recently. There are meaning of activators: https://msdn.microsoft.com/en-us/library/windows/hardware/dn481213(v=vs.85).aspx Red and sometimes orange colored activators in my sleep reports are always NCSI (The Network Connectivity Status Indicator activator manages system-wide Internet availability.), BI (Background Infrastructure. This activator manages background tasks for Windows Store apps.) and WNS (Windows Notification Service. This activator manages the system connection to the WNS service in the cloud.). In the BI there is red colored ppleae38af2e007f4358a809ac99a64a67c1, what is according to this site The People, Mail, and Calendar apps. But when I open this, there are only green colored Task Entry Points. There is nothing big uploading to OneDrive.

And here are some common problem examples: https://msdn.microsoft.com/en-us/library/windows/hardware/dn495348(v=vs.85).aspx Mine is like high email activity, isn't it? I tried to disable mail sync, but nothing changed.
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Anonymous

2015-05-12T00:19:10+00:00

Perhaps you can delete your email account entirely so that no email sync may happen.

If worse comes to worse, and if you have the heart for it, you can do a clean factory install of the SP3...That's what I did because I just couldn't figure it out initially. After the clean factory install, sleep was working as intended. I then systematically re-installed stuff only one at a time, getting a day or 2 between each so that I could validate that the new install did not cause issues. This is how I actually nailed down my issue to a Citrix Receiver install.

I do not have much software installed and nothing installed recently. There are meaning of activators: https://msdn.microsoft.com/en-us/library/windows/hardware/dn481213(v=vs.85).aspx Red and sometimes orange colored activators in my sleep reports are always NCSI (The Network Connectivity Status Indicator activator manages system-wide Internet availability.), BI (Background Infrastructure. This activator manages background tasks for Windows Store apps.) and WNS (Windows Notification Service. This activator manages the system connection to the WNS service in the cloud.). In the BI there is red colored ppleae38af2e007f4358a809ac99a64a67c1, what is according to this site The People, Mail, and Calendar apps. But when I open this, there are only green colored Task Entry Points. There is nothing big uploading to OneDrive.

And here are some common problem examples: https://msdn.microsoft.com/en-us/library/windows/hardware/dn495348(v=vs.85).aspx Mine is like high email activity, isn't it? I tried to disable mail sync, but nothing changed.
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Anonymous

2015-05-13T19:28:51+00:00
To Eepyaich....

I'm having problems getting my SP3 with Win8.1 Enterprise to hibernate...

you wrote: "Personally, I've not had problems with the 4 hour transition to hibernate"
- we deploy Win8.1 to Surface Pro 3 using LiteTouch (MDT 2013) deployment
- we're using Group Policies (Balanced scheme) along with the following settings
: Specify the unattended hibernate timeout (4 hrs) for both AC and DC
- the setting shows up in my registry as expected:
HKLM\Software\Policies\Microsoft\Power\PowerSettings\9D7815A6-7EE4-497E-8888-515A05F02364

But my SP3 will not Hibernate after 4 hours of idle.

Further searches took me to the link for "Surface Pro 3 Hibernation Doesn’t Occur on Enterprise Install" (http://blogs.technet.com/b/askcore/archive/2014/11/05/surface-pro-3-hibernation-doesn-t-occur-on-enterprise-install.aspx) but my understanding is that this batch file is to do with transitions from one state to another (in other words when you go from the "connected" standby to hibernate and when to hibernate based on low battery level). is for Battery

So what did you do to get the 4 hr to Hibernate?
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Anonymous

2015-05-14T11:13:46+00:00

Just to be clear, are you talking about the machine going from connected standby to hibernate after 4 hours on battery, or just hibernating after 4 hours of unattended use even if on AC power?

If the former, then it "just worked" for me (although I could believe that my IT department have followed the instructions in the blog you linked).

If you're talking about the latter, then that isn't what I have. If the machine is docked on power, then I have it set to go to sleep after an hour of no use (where I needed to use some of the information in https://support.microsoft.com/en-gb/kb/2835052 to make sure that it did last an entire hour before sleeping when locked - the default seemed to be sleep after 30s when locked). When left on power, though, it doesn't hibernate at all - it'll stay in sleep until I come in next morning.

Sorry I can't be more helpful.
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Anonymous

2015-05-14T15:39:34+00:00

no need to apologise eepyaich That is definitely helpful.

I was hoping that yourself or another MS community member had found a solution for both scenarios. I left my SP3 tablet on battery last night and that did not work.... came in this morning and it woke from Connected standby and not "hibernate".

This is the first time I've read KB2835052 article but my understanding of https://support.microsoft.com/en-gb/kb/2835052 is that this simply controls the monitor and doesn't actual put the tablet to sleep. Also this article is indicating that it applies to Windows 8 and not Windows 8.1....

In case you were not aware one can confirm whether the tablet is actually going into sleep mode by looking in Event Viewer (System) ...I believe Kernel Power (Event 42) is an indicator of the tablet going to sleep....but it sounds like maybe you are not part of the IT dept. where you work....

anyway, cheers....we'll be looking deeper into our issues here. It may be GPO related.

S
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