Unable to configure my Exchange email in Surface mail program

Anonymous
2012-10-26T21:49:17+00:00

First off, it's too bad Microsoft couldn't include Outlook with the other Office products.  In any case, I have had no problem configuring my exchange email address on my iPhone, iPad, PC laptop.  I've tried all sorts of combinations for server and domain, including the one I use for my iPhone, but not success!  Very frustrating.

Suppose my domain name was mydomain. On my iPhone I leave "domain" blank. I put in for server: webmail.mydomain.com.

I've tried that, I've tried addition both mydomain and mydomain.com to domain.  I've tried adding https:// to URL and also adding /owa at end (which I need for web log on).

On top of that after trying several combos Mail program presents me with blank screen, and I have to reset to get the screen back.

Not a happy camper!

Surface | Other

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  1. Anonymous
    2012-11-06T00:07:09+00:00

    Hello AlanMead,

    The Surface with Windows RT does not support Domain joining, even through Exchange. Try using a web-based client like Outlook Web App (OWA.)

    KarlProp (a contributor on this board) has posted a step-by-step instruction on how to install a certificate on the Surface RT that will allow you to connect to Exchange Server.  Here it is:

    http://www.lonecpluspluscoder.com/2012/10/how-to-make-a-self-signed-ssl-certificate-work-with-windows-rts-mail-app-on-a-microsoft-surface-rt/

    It is ridiculous that we have to go to this much trouble to connect - it should just work like all of the other tablets and smart phones.

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  2. Anonymous
    2012-11-05T23:57:47+00:00

    Hello AlanMead,

    The Surface with Windows RT does not support Domain joining, even through Exchange. Try using a web-based client like Outlook Web App (OWA.)

    Steven_B:

    I am sorry to tell you that you gave me a wrong answer.  I am now connected to Exchange Server 2003 with the help of one of the other users.  Unfortunately you and the other Microsoft staff do not understand that you can connect to Exchange Server.  It is true that the Surface cannot join a Domain - but that is different than connecting to Exchange.

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  3. Anonymous
    2012-11-05T22:33:45+00:00

    No. I was in error. Although the Surface doesn't support domain joining, the Mail client does work with Exchange. That was my bad.

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  4. Anonymous
    2012-11-03T20:13:05+00:00

    Ok I got mine working so I'll share what little I know in case it helps someone else.

    I emailed the self cert to my Hotmail acct and installed it from there, it didn't fix the issue but I don't know if it would have installed it automatically if I hadn't.

    so it was one of two things that got it working.

    1. I tried to configure it from home rather than when I was on our LAN. This obviously shouldn't be the issue but our network is pretty locked down so maybe something was being blocked on our WiFi network. Technical description I know sorry!
    2. I configured the sync in the people app rather than the mail app. Again shouldn't be the issue but perhaps the mail app has a bug? Anyway syncing mail, people or calendar with the device cause all 3 to sync so happy days, loving my new surface!

    I did nothing else differently to the 500 previous attempts so one of the above must have been MY solution, hope this can help someone else!

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  5. Anonymous
    2012-11-03T00:12:56+00:00

    Are you kidding me? So MICROSOFT Surface RT will not connect to MICROSOFT Exchange...

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