Terrible Surface Pro 8 Battery life - Nearly 1% drained per minute

Anonymous
2022-05-02T08:28:47+00:00

I bought a Surface Pro 8 a month ago and since then it has had terrible battery life. I've updated it whenever a new update was available but it's still giving me major issues. I logged in at 7:50am this morning and by 9:24 it had gone from 90% battery (I'm also not sure why 10% drained overnight while in hibernation?) to 37%. For an hour of that time I was on a Teams video call but I'm still seeing significant battery drain during other types of usage so I don't think it's because of Teams but I'm not 100% sure. Other things to note that I don't believe should impact it that much are that I had it on 100% screen brightness during that time because I find the screen disappointing dark (darker than my previous few laptops) and I had the surface keyboard attached and some bluetooth headphones attached to listening in on the Teams meeting.

See the two screenshots below. Can anyone help because the laptop is clearly unusable if I can't use it for more than 2 hours on battery per day. I'm shocked at how bad my first Microsoft product is compared to the years of using Dell, Lenovo and HP with no issues.

I purchased the Surface Pro 8 before leaving Australia and have moved back to Ireland so may have an issue claiming on warranty if I need it fixed?

Surface | Surface Pro | Power and battery

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  2. Anonymous
    2022-11-22T07:08:08+00:00

    Issue is not solved.

    Your suggestion only helps a little while draining the performance quite a lot (e.g when working with PowerPoint).

    At the end, I only follow your advice, when I see that I will not have power in a while, and still the battery performance is quite bad (e.g in comparison with my MacBook Air M2)

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  3. Anonymous
    2022-11-22T07:26:21+00:00

    I really didn't see the logic of below answer (is this from Microsoft or the KOL for Microsoft??),

    i am not just Surface user, I have Dell and Lenovo, using the same intel CPU, they dont have auto-overclock issue, but why only surface has? It means something happened to Surface which they cannot fix the competability with Intel . Every key branded computer using Intel / AMD / etc as CPU, I just see you need to follow their standard but not blaming the others to elude from your fault??

    ramin.rostami has replied to the question Terrible Surface Pro 8 Battery life - Nearly 1% drained per minute that you are following in Microsoft Community.
    this issue solved...problem comes from INTEL CPU auto overclock please do 2 post above ,link

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  4. Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
    2022-11-22T10:25:27+00:00

    Ramin.rostami is not associated with Microsoft in any way.

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  5. Anonymous
    2022-11-26T15:50:16+00:00

    Hello

    I have the same issue,

    Just bought yesterday BNIB (24 Nov 2022)

    When I tried to switch on it didn't work, so I have to plug in the charger first and surprised that it was 0% already brand new, normally the new laptop always at least have 30-80% on the first unboxing moment.

    But in May case, totally 0%.

    Then when finally charged at 100%.

    And my outlook and indexing already completed, I tried the battery test with unplugging the charger, the first moment from 100% to 99% was taking almost 20mins, very impressed and happy.

    But my smile suddenly stopped when I see from 99 to 98 in just 1 or 2 mins.

    Also there was a case it went directly from 94 to 92 without going to 93% first in a minutes.

    And finally averagely ita takes only 2 mins per 1 percentile draining.

    I have updated all

    Checking the background app which is not more than 3.

    Very light activity like browsing and YouTube (searching for battery issue) and the display also at 25%brightness.

    So dissatisfied and disappointed with the result.

    I did not expect machine from Microsoft which is 1000 worst than laptop like 200 bucks level.

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