Terrible Surface Pro 8 Battery life - Nearly 1% drained per minute

Hi carleast,

Thank you for reaching Microsoft Community.

Hibernate state still uses power but lesser compared when the device is in Sleep state (see:Shut down, sleep, or hibernate your PC (microsoft.com)). For the Surface Pro 8 battery life: Up to 16 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in August 2021 using preproduction software and preproduction Intel® 11th Gen Core™ i5-1135G7, 256GB, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness and Adaptive Colour disabled.  Wi-Fi was connected to a network.  Tested with Windows Version 11.0.22000.9 (21H2).  Battery life varies significantly with settings, usage and other factors. (Surface Pro 8 – The most powerful Pro – Microsoft Surface)

Surface has designed this generation of devices to be up to twice as fast with a balance of performance, battery life, and great user experiences in a thin and light design. As a result of increased performance, overall battery life has been impacted, but we expect customers will continue to get a full day of use from their Surface, and faster charging when they need it.

Kindly try first running these steps below then observe if the battery life of the device improves:

1: Run Surface Diagnostic Toolkit

See: Fix common Surface problems using the Surface Diagnostic Toolkit (microsoft.com)

2: Check for Windows Update

Go to Windows Settings > Update & Security and select Check for updates

Make sure all updates need are installed including Optional updates

3: Update drivers and firmware

Check what is the current OS Build of your Windows version by going to Settings > System > About. 

Go to Download driver and firmware for Surface, choose Surface Pro

Then click the link next to Surface Pro 8 then click Download on the next page.

Choose the .msi file that matches your current OS Build and click Next.

After downloading, run and install the .msi then Restart. 

4: Run System File Checker Tool

See: Using System File Checker in Windows (microsoft.com)

You may also see this page for details and tips in caring for the battery of your Surface: Caring for your Surface battery (microsoft.com).

Kind regards,

Marrion

Hi carleast,

We have noticed that you haven’t replied to our first response yet. We would like to know if you still need some assistance on the concern raised. If yes, please reply back for us to further assist you.

Hope to hear from you.

Kind regards,

Marrion

Hi carleast,

We still have not received any response from you since our last follow up message. Please do not hesitate to create a new thread for further concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be a little difficult to manage.  Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.

Thank you for spending time here in the Community.

Kind regards,

Marrion

Hi Marrion_Y,

Sorry for the delayed response. I did all of the above things that you asked me to. I've not had a chance to use the Surface for an extended period of time since doing that as I've been away on holiday. I will report back tomorrow but on initial inspection (from a short burst of writing one email in 10 mins) it looks like it's still draining the battery at a rate of 1% per minute. So something looks wrong still but I'll confirm tomorrow. See the below screenshot showing a drop in battery of 8% (77% to 69%) in 7 minutes of Outlook use.

Hi, carleast

I feel the same here, my surface pro 8 battery deteriorate so fast!

did you fix it?

Thank you!