Terrible Surface Pro 8 Battery life - Nearly 1% drained per minute

Anonymous
2022-05-02T08:28:47+00:00

I bought a Surface Pro 8 a month ago and since then it has had terrible battery life. I've updated it whenever a new update was available but it's still giving me major issues. I logged in at 7:50am this morning and by 9:24 it had gone from 90% battery (I'm also not sure why 10% drained overnight while in hibernation?) to 37%. For an hour of that time I was on a Teams video call but I'm still seeing significant battery drain during other types of usage so I don't think it's because of Teams but I'm not 100% sure. Other things to note that I don't believe should impact it that much are that I had it on 100% screen brightness during that time because I find the screen disappointing dark (darker than my previous few laptops) and I had the surface keyboard attached and some bluetooth headphones attached to listening in on the Teams meeting.

See the two screenshots below. Can anyone help because the laptop is clearly unusable if I can't use it for more than 2 hours on battery per day. I'm shocked at how bad my first Microsoft product is compared to the years of using Dell, Lenovo and HP with no issues.

I purchased the Surface Pro 8 before leaving Australia and have moved back to Ireland so may have an issue claiming on warranty if I need it fixed?

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2023-08-10T04:16:17+00:00

    After owning two Surface Pro devices, I have accepted the fact that any Intel powered light and thin devices just cannot have good battery life. The Intel CPUs drain battery twice as fast as the Apple M CPUs and yet can only deliver probably 50% of the performance of M CPU when unplugged. It is not a Microsoft issue. They cannot do anything about it less then they switch to AMD CPU or bring their ARM based CPU up to speed with Apple's M CPU. The promised battery life is simply a lie. They should be fined for that.

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  2. Anonymous
    2022-11-27T14:51:14+00:00

    You see it is very rediculous with so many irrational answer to defense this device

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  3. Anonymous
    2022-11-26T22:58:33+00:00

    Image

    I thought I was the only one going crazy! I've literally just opened up a brand new Surface Pro 8 this evening and, shocked at how quickly the battery was going down, decided to do a google search to see if there was any precedent. I was amazed upon checking the usage that in only 48 minutes of *browsing the internet and checking system settings* it had used 49% of the battery life. Not to mention the 19% of battery life used just by having edge open in the freakin background for 45 minutes. That's a total of 68% battery life consumed in just over an hour and a half. Why did I spend over a grand on something which has a battery life almost as dreadful as my electric toothbrush?

    The thing I can't understand is the "screen on: 4 hours 6 mins" statistic with "screen off" being only 7 minutes. I cooked dinner, ate it and watched a solid 2 hours of Modern Family all with the case closed and it being on a table in the other room. That all adds up to over 3 hours of not using the thing, but that obviously isn't being reflected in the battery usage chart.

    I've just started a university course so this will mainly be used for uni work, reading studies etc and emailing with casual internet browsing as and when I need to. However, the whole purpose of getting a Surface was to make it convenient with being on the move and not restricted to a desk and power outlet. Has anybody got any official word/comment from MS on this matter, or are we all just posting here to no avail?

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  4. Anonymous
    2022-11-18T07:05:17+00:00

    I have the same issue

    My surface has been replaced thrice and all 3 have the same issue … battery drains at the speed of 1% per minute

    Microsoft not willing to refund - only suffer with replacements - INSANE

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  5. Anonymous
    2022-10-17T16:29:47+00:00

    Same here. Followed the tips, didn’t help.

    I saw a commercial from Microsoft where they promote that you can connect two external screens.

    Maybe the pro 8 is just a desktop device and the batterie is only to switch from shared desk to another without having to restart. So I guess we are wrong expecting a device designed for mobility. :(

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