Surface Pro 7 Freezing and Restarting

This issue seems to be tied to the display powersaving tech that Intel has called Panel Self Refresh, which may cause the display panel to not update in certain situations (though it's not good at figuring out what those situations are) to reduce power.

I've fixed it on my SP7 i5/8G/256G by installing the Intel Graphics Command Center from the Microsoft Store, opening it, going to System>Power>Panel Self Refresh and turning it off for both "On Battery" and "Plugged In".

I turned off the Panel Self Refresh for both "on battery" and "plugged".  So far so good.  1 day without a single freeze. My SP7 seems to work as it should.  I will report back again in a few days just to make sure.

EDIT: 2 days later, the issue is completely gone. Fixed. Millions of thanks to aeturnus to pinpoint the exact problem!

This issue seems to be tied to the display powersaving tech that Intel has called Panel Self Refresh, which may cause the display panel to not update in certain situations (though it's not good at figuring out what those situations are) to reduce power.

I've fixed it on my SP7 i5/8G/256G by installing the Intel Graphics Command Center from the Microsoft Store, opening it, going to System>Power>Panel Self Refresh and turning it off for both "On Battery" and "Plugged In".

I did the same on my SP7 i5/8/128 two days ago and haven't seen a restart since. So far so good. Thanks for the great tip.

This issue seems to be tied to the display powersaving tech that Intel has called Panel Self Refresh, which may cause the display panel to not update in certain situations (though it's not good at figuring out what those situations are) to reduce power.

I've fixed it on my SP7 i5/8G/256G by installing the Intel Graphics Command Center from the Microsoft Store, opening it, going to System>Power>Panel Self Refresh and turning it off for both "On Battery" and "Plugged In".

Thank you for the tip! I have done this but it has continued to freeze. It actually has frozen 3 times in just an hour after making the change. Open to any other suggestions

This worked for me. Just bought my SP 7 and it came out of the box with this issue. Thinking of returning it but I need it for my work from home station for now. 

Is there a specific reason this is happening and those setting need to be changed. Manufacturer defect with the battery? Driver updates?

Trying to figure out if a replacement at this point is worth it or if this is just something that happens to SP 7s

This issue seems to be tied to the display powersaving tech that Intel has called Panel Self Refresh, which may cause the display panel to not update in certain situations (though it's not good at figuring out what those situations are) to reduce power.

I've fixed it on my SP7 i5/8G/256G by installing the Intel Graphics Command Center from the Microsoft Store, opening it, going to System>Power>Panel Self Refresh and turning it off for both "On Battery" and "Plugged In".

Had the same issue with my SP7 (i5, 128go,  8go). Looks like what you suggested fixed the problem, thanks!

I will wait however a couple of days to be sure. This is my second SP7, the first one had a processor failure. I think the SP7 with the new intel 10th gen is giving lots of issues. I also have a SP3 and never had a problem...I am seriously thinking into getting an SP6....

Cheers!