Surface Pro 3 short battery life

Anonymous
2016-08-15T19:41:38+00:00

Split from this thread.

I was wondering if I have a defective unit. I have an i5 surface pro 3 and I only get about 4 hours of battery life playing YouTube videos at about 40 % brightness and about 5 hours of web browsing.  The computer shuts off when I am just below 10 % battery left. What are you guys getting?

Thank you in advance for your help.

Best regards,

Jordi

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2015-09-02T11:32:48+00:00

    Actually, this is my second device. I replaced my first device due to the yellow screen band problem. That device did have a battery life of almost 8 hours. My cousin also has a SP3 with a battery life of 8 hours or so. Thus, IT IS a problem. Hightime MS acknowledges this.

    Can we just send in our devices for replacement?

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  2. Anonymous
    2015-09-02T12:17:00+00:00

    Holy cow!  I run mine at almost zero blank screen and still get horrible battery life.

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  3. Anonymous
    2015-09-02T22:16:14+00:00

    I agree.  The really bad part is the cycling of the internal battery will shorten its life.  All of us having this problem will end up coughing up money soon for new batteries.

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  4. Anonymous
    2015-09-09T17:54:21+00:00

    Hi Munjal Savla,

    Thank you for replying back and thank you for putting the effort to do the troubleshooting steps we presented. 

    At this point, we will suggest reaching out to our assisted support for further assistance.

    Kind regards,

    Clare

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  5. Anonymous
    2016-01-11T19:45:01+00:00

    My SP3 has an i7 256 GB. And when fully charged, battery saver on and only using Excel or Word. The battery will only last for 2 to 3 hours....!! Not good I would say...

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