It does it on all networks, even my phone data share (work, home, public wifi). Also, it happens if I'm not even connected to anything. Just my Bluetooth. Had the issue 4 more times today. :(
bluethooth mouse breaks wireless connection
I originally posted this here: http://answers.microsoft.com/en-us/windows/forum/windows8_1_pr-hardware/wifi-keeps-dropping-on-my-surface-kills-bluetooth/96faf92c-41af-4611-b5c2-c52702a3f241
Anyway, after a few reinstalls. I still have the same issue on my surface pro. When I go a few days without using my Microsoft Sculpt comfort Mouse, I have no problems. When I do use it, I get a total breakdown of wireless connections. First my mouse stops responding. Then wifi drops, normally theres a lag before I see it show up on the wifi icon in the system tray. When I click it, it shows 'No connections are available', followed by 'troubleshoot' The only fix is to reboot, which it won't ever do properly after this error. I always have to hold the power button down and do a manual reset.
I also have random times when the Bluetooth goes out but comes back on. This can take about a minute to happen. When this happens, the wifi stays on. I also have a lot of lag in the mouse while downloading/streaming anything from the internet.
Obviously this is Windows 8.1, running on a Surface Pro, using a Microsoft Sculpt Comfort Mouse.
Hopefully this gets fixed soon!
Thanks,
Kevin
Surface | Surface Pro | Network
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Anonymous
2013-07-25T23:47:48+00:00 -
Anonymous
2013-07-25T00:36:02+00:00 Greetings Kevin,
Sorry to hear about your experience. Is your Surface connected to a Wireless N network, or Wireless G network?