Do you want to switch to tablet mode?

Anonymous
2015-11-10T23:42:15+00:00

Windows Update updated my SB today.  There was one Windows security update, the Malicious Software Removal Tool, and a Flash update for IE.

Today, I have started receiving unsolicited Notifications asking me if I want to switch to tablet mode?  These have come at random times while using the SB with the display attached to the keyboard.  At no time in the last week have I disconnected the display from the keyboard.

Why have these inappropriate Notifications started?  How can I end them?

Surface | Surface Book | Power and battery

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  1. Anonymous
    2015-12-12T18:33:59+00:00

    I'm having the same issue. Think this only started after installing the latest drivers from the link below.

    https://www.microsoft.com/en-us/download/details.aspx?id=49497

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  2. Anonymous
    2015-12-12T20:35:10+00:00

    I too am having this issue with my Surface Book and because it so randomly occurs, I haven't been able to pinpoint any consistent factor that seems to cause the unwarranted auto-switching to tablet mode.

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  3. Anonymous
    2015-12-12T20:59:58+00:00

    same issue here. really annoying. please fix.

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  4. Anonymous
    2015-12-12T22:07:00+00:00

    Tony it could be just a software thing, which mean your Surface book connection is good 

    That being said you will never know without testing it out.

    Try changing the settings to always ask me and see what happens when you take it off the keyboard. ( do it a few times)

    If it always works it could just be a bug that can report and fix with a Windows update

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  5. Anonymous
    2015-12-13T07:09:15+00:00

    Hello all

    Please report your experiences after installing the latest Windows 10 updates.

    Also, please tell us more about events preceding this behavior.  Was Surface mobile recently?  Does use of a certain accessory, activity or app seem to lead to this?

    Thank you for providing feedback.

    Best regards 

    Hi there,

    I certainly will.....I had been seeing this issue.

    (All of the below is with the clipboard attached)

    After the 12/2 update.

    No more......'display driver stopped working'.......messages anymore.

    But then my SB i7/16/512, seemed to be randomly entering 'Tablet' mode. (a brief flash of the screen was noted)

    I tried to stop this by enabling, 'Always ask me before switching' in the Tablet Mode settings.

    I would then get random messages popping up, asking me if I wanted to 'enable tablet mode'.

    This was always coupled with an 'auto rotate on' window popping up in the top left portion of the screen.

    (it's as though it thinks the clipboard has been detached)

    These occurrences seem to be completely random, and I'll try and keep note of any in the future.

    12/9.....

    After and overnight hibernation.

    Just brought my SB out of hibernation and got the message......'do you want to switch to tablet mode'......

    (Rotation lock is no longer grayed out in the notification panel)

    Edit....

    After a short delay~1 min.....Rotation lock is now grayed out again.

    12/9.....

    I can usually re-produce the 'do you want to switch to tablet mode' by doing the following.

    From the start screen I launch the 'Store' app, and then check for updates......if I check for updates 2 or 3 times, this usually triggers the 'do you want to switch to tablet mode' message appear + the 'auto rotate on' message.

    Also, the 'Rotation lock' is no longer grayed out in the notification area.....again, after a short delay, the 'Rotation Lock' becomes grayed out.

    Tellson has described what I see with my i7/8/256 SB perfectly. When I open the Store app and check for updates, I will see this happen.

    Hi David.... this is an interesting one..... I've been using my SB for about an hour now in 'artist' mode (the screen is attached to the base but reversed... i.e. if I closed the lid the screen would be on the outside).

    I have not had one incidence of the 'do you want to switch to tablet mode ' and I cannot reproduce it by repeatedly pressing update in the windows store as before??????

    Can you reproduce the same results?????

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