i5/256 Surface Pro 4 overheats and battery drains while 'sleeping'

Anonymous
2015-11-04T01:55:47+00:00

Split from this thread.

My SP4 gets very hot and drains the battery very fast even though it is asleep. I found it very hot in its sleeve and down to 28% earlier today. Found it dead later in the afternoon. This is one of MANY issues this device has.

(My SP4 is not part of the insider program)

Surface | Surface Pro | Power and battery

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Anonymous
2016-02-17T23:04:09+00:00

Hi All,

We released an update on 2/17/2016 that addresses this issue.

We recommend that you install this update to keep your Surface performing its best. You can get updates now by checking Settings> Update & security> Windows Update.

To confirm the updates are installed, check Settings> Update & security> Windows Update> Advanced options> View your update history.

Thanks,

Josh

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  1. Anonymous
    2016-01-03T08:05:39+00:00

    I just bought a surface pro 4, and i works fin but, if I put it to sleep with 100% power the next morning it is totaly drained. no battery left,

    I got all the latest updates

    help plece

    thanks

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  2. Anonymous
    2016-01-03T02:17:46+00:00

    Hi SH ,

    Me too,my new SP4 is bloody useless ,bought it to work on stock markets and assured the battery life was fine...it is a piece of **** ..2 hours this morning and it is flat and running far too hot...not at all suitable for purpose ,plus some settings keep changing..Bloody pen has failed already,hope it is just the battery ,compared to the MacBook I was using this thing is a dog.

    For 2k it is a bloody joke.

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  3. Anonymous
    2016-01-02T15:39:27+00:00

    My surface pro 4 drains battery while sleeping and even when it is shut down. My surface still had battery left before I shutdown, however, when I tried to turn it on few days later, it was totally dead. The engine continues to run even when I put my surface to sleep and the surface would be hot after some time, battery would be flat in an hour's time.

    Overall, battery is draining too fast and surface requires charging every time I need to use. When would this problem be solved and can it be solved ?

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  4. Anonymous
    2015-12-27T06:47:38+00:00

    Can you elaborate on where to go in the control panel to remove this? Thank you

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