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Split from this thread.
My SP4 gets very hot and drains the battery very fast even though it is asleep. I found it very hot in its sleeve and down to 28% earlier today. Found it dead later in the afternoon. This is one of MANY issues this device has.
(My SP4 is not part of the insider program)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi All,
We released an update on 2/17/2016 that addresses this issue.
We recommend that you install this update to keep your Surface performing its best. You can get updates now by checking Settings> Update & security> Windows Update.
To confirm the updates are installed, check Settings> Update & security> Windows Update> Advanced options> View your update history.
Thanks,
Josh
Hi All,
We released an update on 2/17/2016 that addresses this issue.
We recommend that you install this update to keep your Surface performing its best. You can get updates now by checking Settings> Update & security> Windows Update.
To confirm the updates are installed, check Settings> Update & security> Windows Update> Advanced options> View your update history.
Thanks,
Josh
My Surface 4 is updated but continues with the issue.
True... I do not recommend anyone buying Surface Pro 4. Actually this was a fraud. They sell you a computer for more than 1,500 US$ and promise you will get 9 hrs battery life and now I get 2 or 3 at the most, and the battery drain while asleep... so one always has to charge again... Actually after 10 minutes the battery is already at 80%! this is outrageous. One cannot sell such crap products promising one thing and with such result...
Are there other patches for this problem coming out. Just started having this problem. I'm up to date.
I have the same problem with i7/256GB after update. I also noticed that the fan is excessively louder than usually and the battery drains very quickly. It drained 30% of battery in just 20 minutes of use. Also the screen gets extremely hot to use.
