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Split from this thread.
My SP4 gets very hot and drains the battery very fast even though it is asleep. I found it very hot in its sleeve and down to 28% earlier today. Found it dead later in the afternoon. This is one of MANY issues this device has.
(My SP4 is not part of the insider program)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi All,
We released an update on 2/17/2016 that addresses this issue.
We recommend that you install this update to keep your Surface performing its best. You can get updates now by checking Settings> Update & security> Windows Update.
To confirm the updates are installed, check Settings> Update & security> Windows Update> Advanced options> View your update history.
Thanks,
Josh
8 years of using MacBooks has proven otherwise. Perhaps you are referring to mediocre software used to manage very expensive hardware, in which case I am not the least bit surprised to find such a thread on Microsoft's support website.
I'm sorry, but your update delayed the commencement of my work by over 4 hours, and the "issue" persists. I am extremely frustrated at having to tolerate poor battery life from a device that cost north of 900 pounds. Thank heavens for your loyal developers!
No!!! It has not been fixed at all!!!
I've been having this problem for the last few weeks with my Surface 3 Pro. Coincidentally I changed from a SP3 keyboard to a SP4 keyboard about that time. Don't know if that is related or not but usually when I encounter the problem I see it after putting it in sleep by simply closing the keyboard.
But the last few days I've found something that works for me. Kill Edge before folding it up. Since I've been doing that I haven't had it occur again. Note that I tried to reproduce this by simply opening Edge and putting it to sleep but it didn't happen. It seems that when I use Edge during my normal workday I accumulate several open tabs and I'm guessing that at some point that causes Edge to become unstable.
Anyway, something for others to try and see if that helps.
