I had opened a support case for the SP4 sleep drain issue with Microsoft on 11/21/15. Today I checked the status via chat and was told that my SP4 needed to be replaced. I queried the agent about the firmware issue and was told that "a number of units"
had this issue and that Microsoft is working on the fix but my unit needed to replaced. They were emphatic on this point. So I made arrangements to get a new one from the Microsoft Store where I bought it rather than wait the 3-5 days for Fedex and then
return the "defective" unit (all free with no credit card required). Oh and I was told that the support center was informed of this issue impacting certain devices on 10/27/2015!
I returned the unit to the Microsoft Store. Store tech support confirmed that this was a firmware issue that they have seen a number of times and that Microsoft support was working on a firmware fix. They did give me the disclaimer that I might see the
same issue on the new unit, but that it would be fixed with the update in work. Of course they gave me no date for this. They also confirmed that the Surface Book has the same issues.
I now have the new unit. Upon set up it ran one quick update. It is now running build 10240. This initial sleep session (55 minutes) after charging showed near-zero battery drain (WiFi off during sleep). The CPU0 Time had a 1 percent active time and
the Intel HD Display was not even in the report, both good signs.
So far so good. I had set Windows update (via policy editor) to not automatically download and install updates and do not intend to manually update until I see progress on this issue in the forums. I can get Windows Defender updates manually from within
Window Defender. And I can live with the occasional display adapter crashes or whatever issue that are fixed with other updates. Oh and the unit is very cool -- no hint of overheating.
FYI the display adapter driver is dated 9/24/2015 with version 10.18.15.4293. The battery Microsoft ACPI-Compliant Control Method Battery is dated 6/21/2006 (yes 2006) with version 10.0.10240.16384.
Any thoughts?