i5/256 Surface Pro 4 overheats and battery drains while 'sleeping'

Anonymous
2015-11-04T01:55:47+00:00

Split from this thread.

My SP4 gets very hot and drains the battery very fast even though it is asleep. I found it very hot in its sleeve and down to 28% earlier today. Found it dead later in the afternoon. This is one of MANY issues this device has.

(My SP4 is not part of the insider program)

Surface | Surface Pro | Power and battery

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Anonymous
2016-02-17T23:04:09+00:00

Hi All,

We released an update on 2/17/2016 that addresses this issue.

We recommend that you install this update to keep your Surface performing its best. You can get updates now by checking Settings> Update & security> Windows Update.

To confirm the updates are installed, check Settings> Update & security> Windows Update> Advanced options> View your update history.

Thanks,

Josh

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  1. Anonymous
    2015-11-23T13:11:09+00:00

    Well, I was using it for work, which was mostly OneNote and printing and editing documents. I used it for about 2 hours (maybe slightly less), and it said in the end that I had another 4.5 hours left of usage.... 

    Well, I had 82% left after 1 hour of work, and 2 hours of sleep, and another 30-40 min of usage. 

    I'm going to turn off the stay connected to wifi while asleep. 

    I have no use for it.

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  2. Anonymous
    2015-11-23T13:06:14+00:00

    Hmm, and if you go to advanced power settings, you see more than the below?

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  3. Anonymous
    2015-11-23T12:59:52+00:00

    How much loss did you have with that session? 69% is way too high!

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  4. Anonymous
    2015-11-23T10:51:56+00:00

    Yes, from an elevated command prompt (run as admin). What I did was add two lines to a text file called "power.bat"

    powercfg /sleepstudy /output "C:\Users<you>\Desktop\sleep.html"

    powercfg /batteryreport /output "C:\Users<you>\Desktop\battery.html"

    Save power.bat on your Desktop. Right click on it and "Run as admin". You'll see two html files (reports) saved on the Desktop.

    The .bat was a great idea. I did it, and this is what I got for the top 5 offenders.

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=cace8d57-9f4f-4675-b5cd-d4bd7c7bc304)

    Would you recommend looking at anything else in this huge list? 

    Thanks :)

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