This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
On my remote machine, the desktop icons, icon titles, taskbar and jump lists are puny, very difficult to read the small font size.
I've tried all of the various display/sizing options in my Surface's control panel, and also the display setting tab in Remote Desktop Connection, and have not found any comnbination that works well on the remote and Surface Pro 3. (Also, the sizing options are not so convenient anyway since a sign out is generally needed.)
I've never had this problem and regularly use RDP on various machines. Are there others with RDP display issues?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The only software I found to work is named Royal TS, which works much better, I can scale full screen remotely at 1920x1080 from my laptop with 3840x2160. MS should learn from other company as how to fix this problem with RDC. Download Royal TS (shareware, but free for personal use) from
RDCM seems to lock up as if I've lost my wifi connection.
I haven't had a wifi problem using RDCM. I use it daily.
I'm going to try anonymous5208's suggestion, but the original suggestions have been working fine for me so far in terms of resolution, so thank you to all.
What I came searching for is wifi drops when on RDCM. Has anyone experienced this? I demo software and every time I am at a customer location, RDCM seems to lock up as if I've lost my wifi connection. I either need to be patient (not ideal since it then looks like a software issue), or turn wifi on and off.
Has anyone else experienced this? I'm on a surface pro 3.
TIA for your help!
When I click the link you have set in your response, I am getting flagged with the following message on install:
Could you supply further instructions on what to do/how to handle this when trying to fix the Remote Desktop visual issue?
Thanks!
What if the remote machine I am trying to connect to is a virtual computer lab through my school? So it's not the same dedicated machine each time.
