Remote Desktop Connetion displays Very Small Icons and Jump Lists on Remote Machine

Anonymous
2014-06-28T22:12:39+00:00

On my remote machine, the desktop icons, icon titles, taskbar and jump lists are puny, very difficult to read the small font size.

I've tried all of the various display/sizing options in my Surface's control panel, and also the display setting tab in Remote Desktop Connection, and have not found any comnbination that works well on the remote and Surface Pro 3. (Also, the sizing options are not so convenient anyway since a sign out is generally needed.)

 I've never had this problem and regularly use RDP on various machines. Are there others with RDP display issues?

Surface | Surface Pro | Network

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  1. Anonymous
    2017-04-28T09:04:59+00:00

    Thanks a lot for the tip! It has also worked on Windows 10 on Surface Book.

    The only other resolution working for me is RoyalTS already mentioned here in the thread, but it has become a huge piece of software and an overkill for my purpose, so I prefer RDCM 2.7.

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  2. Anonymous
    2017-04-28T09:04:44+00:00

    Thanks a lot for the tip! It has also worked on Windows 10 on Surface Book.

    The only other resolution working for me is RoyalTS already mentioned here in the thread, but it has become a huge piece of software and an overkill for my purpose, so I prefer RDCM 2.7.

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  3. Anonymous
    2016-11-15T11:25:10+00:00

    Hello All,

    I was able to get the following working.

    Remote machine I wanted to RDP to: Windows 7 ultimate w/SP1

    Local machine I'm on: Windows 8.1 running on Surface Pro 3 with high DPI screen

    Steps that worked for me:

    1. Download Remote Desktop Connection Manager v2.7 and install it.
    2. Add the remote machine.  In the property ensure that:

        a. "Remote Desktop Settings" tab is set to "Same as client area" or a resolution you prefer.

        b. "Display Settings" tab has both "Scale docked" and "scale undocked" remote desktop to fit window checked.

    1. Browse to c:\Program Files (x86)\Microsoft\Remote Desktop Connection Manager\ , right click on RDCMan.exe , properties, compatibility tab, ensure the "Disable display scaling on high DPI settings" checkbox is _unchecked_ .  For mine it was checked by default after installation.

    Test it with various resolution for 2a and see which one works best for you.

    Hope that helps.

    Itrcb4

    OMG! This also sorts out my issue of it not scaling the remote session resolution and having really annoying scroll bars all the time.  Top tip!  😃

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  4. Anonymous
    2016-10-19T14:21:38+00:00

    Download the remote desktop app from the Store on the surface. Under settings, it allows you to set screen resolution. Problem solved.

    A couple of problems with the RD App:

    1. The remote desktop app doesn't have the ability to print to a local printer, so that's not an acceptable workaround for my particular usage.
    2. The display was improved when connecting to Win10 remotely,  but still had the small icons and jump lists when connection to Windows Server 2008 r2

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  5. Anonymous
    2016-10-18T10:18:13+00:00

    Download the remote desktop app from the Store on the surface. Under settings, it allows you to set screen resolution. Problem solved.

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    5 people found this answer helpful.
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