This is because of the high resolution and relatively small screen of the Surface. To mitigate this affect, your Surface applies display scaling on it's local screen. However, when you're making a RDP connection to a remote machine, the remote machine doesn't know to apply this scaling. It further appears that you can't apply this setting in a remote session, so that kinda sucks.
Remote Desktop Connetion displays Very Small Icons and Jump Lists on Remote Machine
On my remote machine, the desktop icons, icon titles, taskbar and jump lists are puny, very difficult to read the small font size.
I've tried all of the various display/sizing options in my Surface's control panel, and also the display setting tab in Remote Desktop Connection, and have not found any comnbination that works well on the remote and Surface Pro 3. (Also, the sizing options are not so convenient anyway since a sign out is generally needed.)
I've never had this problem and regularly use RDP on various machines. Are there others with RDP display issues?
Surface | Surface Pro | Network
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
64 answers
Sort by: Most helpful
-
Anonymous
2014-06-29T22:23:27+00:00 -
Anonymous
2017-11-13T20:28:04+00:00 I am still awaiting a SIMPLE solution to this issue.
It's driving me nuts that I can't see the programs on my remote server.
It works perfectly on my old PC running Win 7. Why can't MS make it work the same with a brand new Surface Pro and Win 10???
I will NEVER recommend a Surface Pro to any business user.
-
Anonymous
2014-06-29T22:10:49+00:00 On my remote machine, the desktop icons, icon titles, taskbar and jump lists are puny, very difficult to read the small font size.
I've tried all of the various display/sizing options in my Surface's control panel, and also the display setting tab in Remote Desktop Connection, and have not found any comnbination that works well on the remote and Surface Pro 3. (Also, the sizing options are not so convenient anyway since a sign out is generally needed.)
I've never had this problem and regularly use RDP on various machines. Are there others with RDP display issues?
Yes, probably the only way to go around this issue is to change the resolution in the Surface before you connect to the Remote Machine.
-
Anonymous
2014-07-07T09:21:12+00:00 I ended up using the windows 7 dpi hotfix, it enables you to set the dpi on the remote desktop so at 150 things are proper and able to be read etc. The downside is to apply the setting you have to log out, then back in again.
http://support.microsoft.com/kb/2726399/en-us
I found RDCMan was too buggy, this works fine now with the native RDC program and at native resolution.
Microsoft needs to update this to be much more functional since this is an ideal device for remote use and remote diagnostics.
-
Anonymous
2016-10-18T10:18:13+00:00 Download the remote desktop app from the Store on the surface. Under settings, it allows you to set screen resolution. Problem solved.