Greetings all,
We are working on a solution for the Limited WiFi issue. Please refer to the following thread for potential workarounds while we are working on the WiFi issue:
http://answers.microsoft.com/thread/c593dff8-61b3-496c-b8f2-f9deb3e4b35e
wifi issues
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Anonymous
I had an issue this morning where Surface couldn't find any wifi networks (when 5 were in the area) and it was connected the previous night. I solved this issue by searching windows rt for Network. Open Network Connections, find the wifi device and then disable this connection. After a minute - I re-enabled the connection and then it started to work.
Just wanted to share my experience if anyone runs into the same issue. Thanks!
Nate
Surface | Other
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
Answer accepted by question author
Anonymous
Greetings everyone,
Thank you for your continued interest, feedback and assistance in investigating the Limited WiFi issue on the Surface.
Not all limited connectivity scenarios have solutions that can be controlled by the Wi-Fi drivers of a given device. Limited connectivity scenarios result from a complex interaction of device Wi-Fi drivers, access point firmware, access point configuration, and other environmental factors.
If following the steps in the provided links below fail to resolve your Wi-Fi issue I encourage you to create a new thread.
Answer accepted by question author
Anonymous
You will most likely have to do a REFRESH. Most of us has had to do that. For some reason or another the driver gets corrupted. You may also do a trick that most others have done as well as long as you don't have the 8.1 Preview of Windows 8 RT installed.
That trick is to open the Control Panel and go do Device Manager. Look for the Marvel WiFi adapter and "Uninstall" the driver but "DO NOT DELETE IT". When finished, reboot the tablet and it should connect.
Try that trick first and if it doesn't work, then do a REFRESH.
Answer accepted by question author
Anonymous
Hello priscillaodendaal,
Sorry to hear you are having problems connecting to WiFi.
You should be able to connect to WiFi. Are you getting any errors when trying to connect? Are you able to see the networks and not connect to them?
Let us know.
Best regards.
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Anonymous
2013-04-28T21:08:44+00:00 As a user who has run the Windows 8 Previews on a couple of laptops and is now running Win8 Pro on one laptop, I have to agree with a previous forum comment that it's probably going to boil down to a hardware issue(s) in the Surface RT that's never really going to be fixed. As that commenter noted, software patches can only take you so far.
Wi-Fi is everything about this tablet. The only way it has to connect to the Internet. Microsoft really shot itself in the foot again to release a tablet so incapable compared to the Wi-Fi performance I enjoyed on my laptops all the way through the several Win8 previews and now in the Win8 Pro release.
Even though I connect pretty well to my N router at home with my RT, I'm always getting lost connection problems to the Windows Store and in busy forum web sites that respond slowly, my Surface RT has a hard time getting page requests although my laptop handles both the store and the same busy web sites much more adroitly.
Maybe these latter issues are separate from the basic Wi-Fi connectivity issues under discussion here but for a tablet device that lives or dies by its Wi-Fi connectivity and browser performance, the fact that the first Surface is a PIA to use with Wi-Fi at so much greater a level than I've ever experienced with any other Wi-Fi devices I've owned is a terrible recommendation for Microsoft. I have both a Galaxy Nexus phone and a Nexus 7 tablet that function so much better over a Wi-Fi connection than the Surface RT that it's really ridiculous. I never have lost connections to Google Play and I can go to the same busy sites, and have Chrome adroitly handle page requests to a vBulletin fourm. In looking for reasons Sinofsky was fired, if Surface RT Internet performance wasn't originally one of them, it should become one in retrospect.