wifi issues

Anonymous
2012-10-28T18:24:01+00:00

I had an issue this morning where Surface couldn't find any wifi networks (when 5 were in the area) and it was connected the previous night. I solved this issue by searching windows rt for Network. Open Network Connections, find the wifi device and then disable this connection. After a minute - I re-enabled the connection and then it started to work.

Just wanted to share my experience if anyone runs into the same issue. Thanks!

Nate

Surface | Other

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Anonymous
2013-02-19T00:22:07+00:00

Greetings all,

We are working on a solution for the Limited WiFi issue. Please refer to the following thread for potential workarounds while we are working on the WiFi issue:

http://answers.microsoft.com/thread/c593dff8-61b3-496c-b8f2-f9deb3e4b35e

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Anonymous
2013-07-26T22:53:04+00:00

Greetings everyone,

Thank you for your continued interest, feedback and assistance in investigating the Limited WiFi issue on the Surface.

Not all limited connectivity scenarios have solutions that can be controlled by the Wi-Fi drivers of a given device. Limited connectivity scenarios result from a complex interaction of device Wi-Fi drivers, access point firmware, access point configuration, and other environmental factors.

If following the steps in the provided links below fail to resolve your Wi-Fi issue I encourage you to create a new thread.

Connect to a wireless network

Can’t connect to a wireless network?

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Anonymous
2013-08-20T01:28:23+00:00

You will most likely have to do a REFRESH.  Most of us has had to do that.  For some reason or another the driver gets corrupted.  You may also do a trick that most others have done as well as long as you don't have the 8.1 Preview of Windows 8 RT installed.

That trick is to open the Control Panel and go do Device Manager.  Look for the Marvel WiFi adapter and "Uninstall" the driver but "DO NOT DELETE IT".  When finished, reboot the tablet and it should connect.

Try that trick first and if it doesn't work, then do a REFRESH.

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Anonymous
2013-05-26T21:44:35+00:00

Hello priscillaodendaal,

Sorry to hear you are having problems connecting to WiFi.

You should be able to connect to WiFi. Are you getting any errors when trying to connect? Are you able to see the networks and not connect to them?

Let us know.

Best regards.

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  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2013-04-27T18:27:06+00:00

    WiFi is not FHSS (frequency hopping). The original 802.11 specification used

    FHSS, but that is not what is known as WiFi.

    the WiFi (Wi-Fi) terminology was initially used when 802.11 b and 802.11 a were

    first standardized. They used DSSS and OFDM for modulation and not FHSS. The

    term Wi-Fi, first used commercially in August 1999, was coined by a

    brand-consulting firm called Interbrand Corporation. The Wi-Fi Alliance had

    hired Interbrand to determine a name that was "a little catchier than 'IEEE

    802.11b Direct Sequence'". Belanger also stated that Interbrand invented Wi-Fi

    as a play on words with Hi-Fi (high fidelity), and also created the Wi-Fi logo.

    802.11n and 802.11ac use OFDM.

    Yes, FHSS has a military origin, but that FHSS is not the same as WiFi

    I'm not going to debate with you about the public networks in my environment.

    These are residential routers, which if you know how to read the netsh output,

    are attached to specific devices. In fact, I think this thread has drifted way

    too far already.

    Barb

    http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App - http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Please mark as answered if this answers your question

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