surface book battery drain while shut down

Anonymous
2015-12-09T16:09:58+00:00

Split from this thread.

I have been noticing that when I shutdown my surface book, when I power it on the next day the battery has drained some. If I leave it off for a couple of days it will drain down from 100% to around 85% or lower.

I disabled fast startup... and then just decided to disable hibernation altogether. That didn't help.

I have windows hello disabled, but that shouldn't matter anyway since I'm shutting it down, not sleeping.

Some searching and I found a general windows 10 issue with the "Intel Management Engine Interface" driver. Some say that v11 can cause this issue. One solution that I have seen suggested is to go into device manager and in the power management tab for this device uncheck the option that allows windows to power it down to save power. I tried that and it didn't help.

Others have suggested downgrading the driver from v11 to v9 or v10, but I don't know where to get v9 or v10 of this driver that is compatible with the surface book. Anyone know if one of the downloads on Intel's site would be compatible?

So, has anyone else noticed this issue and know of a fix?

Surface | Surface Book | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

283 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2016-08-29T01:51:42+00:00

    Shame on you, BB, you sold your Surface Book just before the last of the outstanding issues were fixed! I hope you didn't suffer much of a monetary loss.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-09-07T14:30:43+00:00

    You managed to pick out a post I made 9 months ago for a comment? The state of the operating system has changed quite a bit from that time. 

    Nine months ago connected standby was not working the way it should and I was getting no battery drain while completely turned off. I had to totally shut down overnight back then because Sleep/Hibernate didn't work at all.

    Since the June 20th update Sleep/Hibernate is working like it should and connected standby is working like it should. I no longer totally shut down and Sleep/Hibernate is now reliable. There is a small battery drain while sleeping, just as there should be during connected standby. At this point in time I can easily get through a work day when away from my office and on battery.

    I'm sorry you are having problems. Being an early adopter, from the day the Surface Book was first released, I've gone through the same frustrations as everyone else. Today my Surface Book is finally working the way it should have when I first got it.

    No, I don't work for Microsoft.

    As was stated in the question asked in November of 2015, the issue is power drain when the computer is off, not while in stand-by.  I'm sure you're a nice guy Gary, but the information you've added is irrelevant.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more