surface book battery drain while shut down

Yes, I too was very disappointed with the problems I had with my Surface Book in the beginning. I got the i7/16GB/512GB model and after buying the Microsoft Complete support package, a nice courier bag and a spare pen, I spent over $3,500 in the Microsoft Store that day.

My main problems in the beginning were the crashing Graphics Driver and Sleep/Hibernate being non-functional. I was also not pleased with how my touchpad was sensitive only on the left side for touch-tapping. 

I've never had a problem with my USB ports. The caveat is that the only thing I've ever used USB for is my Windows 10 backups. I use a Seagate Backup Plus Portable Drive model SRD00F1 and it's worked flawlessly since the beginning. I do understand that the Surface Book USB ports deliver low power and have difficulty with peripherals that require higher power.

My Graphics Driver crashing was fixed last year and I've not had a problem since. My Sleep/Hibernate problem was solved with the June 20th update and I've not had a problem since. And my touchpad sensitivity problem was fixed with the Anniversary Update. At this point in time my Surface Book is running problem free.

I've never tried to see how much battery just the sleep portion uses as I could care less. While on battery, as long as I have enough battery to get me through a long workday when out of my office, I'm more than satisfied. 

What kind of sleep battery drain are you experiencing? Can your Surface Book not get you through an entire workday using only battery power?

The battery drains 5%  percent in 30 minutes while in sleep. I have done many sleep studies trying to figure it out but I finally decided it's not worth it and just gave up. I have been using hibernation instead.  We also have Dell, Lenovo all running windows, and Mac laptops, all of which you can just close yhe lid and put in a bag. Not with SB in sleep. I don't have abnormal battery drain after shutdown or Hibernation otherwise I would have thrown it away. It is not really a windows 10 problem, not as much as  hardware or firmware problems. While I think it's great that  MS is pushing for inmovation, It is out of my comprehension why they sell untested products. It is clear that MS is not as good a company making reliable hardware.

PR - Question: have you tried to take your SB into a MS Store to get it replaced? I'm hearing those efforts were quite successful over the year plus I've been monitoring these forums. Especially when done during its one year HW period, and especially if you have purchased extra protection through MS.

Also: Gary is a good guy. He has been very helpful over the past year and has offered a glimmer of hope to us who have had the worst of it. He has had his share of issues, too, though, which he has worked through. So give the guy some credit.

As for me, I sold my SB after 6 frustrating months (I was also an early adopter.) I purchased a fanless Core M base model SP4 and it has given me very few issues at all. I'm a happy camper! When SB2 comes out, needless to say, I won't be first in line again. I would consider upgrading to an SP5, however. MS has had years to iron our problems with that device.

Take care,

BB

I'll have to agree with you that studying a 5% drop in battery in 30 minutes while sleeping is not worth it. Consider the possibility that the Surface Book battery reporting algorithm may not be accurate. The only thing that means something to me is how my Surface Book actually performs. My Surface Book really does work reliably all day on battery when I'm out of the office using default Sleep/Hibernate.

If your Surface Book will not make it through a long workday on battery then something is wrong. I'm located in Atlanta, GA and I'm close to two Microsoft Stores. With the problems I've had as an early adopter, my Microsoft Stores have actually replaced my Surface Book three different times. However I know now that each of those replacements were not necessary and the problems were fixed over time by updates. If you actually have a defective Surface Book they should replace it. Your Surface Book should work as advertised at this point in time.

Maybe I should have brought it to a store. I always had some hope over the year that next "fix" coming out will fix everything. But at some point I had to stop messing with the laptop and  focus on my main job.  I switch to a lenovo x1 yoga. So far 0 problem there. I am using the SB as a "desktop" now since I also invested a surface dock.

Yes I thank everyone on this forum taking time to provide their valuable input. I have to say this maybe the best user forum of any product i have used, albeit no one has real solutions to these problems.