I have the same issue with my Surface Book Pro. I fully charged it when I left on 12/29. When I got back on 12/30 it could barely start. I am not even enrolled in Windows Hello, but I still have the problem with quick draining battery.
surface book battery drain while shut down
Split from this thread.
I have been noticing that when I shutdown my surface book, when I power it on the next day the battery has drained some. If I leave it off for a couple of days it will drain down from 100% to around 85% or lower.
I disabled fast startup... and then just decided to disable hibernation altogether. That didn't help.
I have windows hello disabled, but that shouldn't matter anyway since I'm shutting it down, not sleeping.
Some searching and I found a general windows 10 issue with the "Intel Management Engine Interface" driver. Some say that v11 can cause this issue. One solution that I have seen suggested is to go into device manager and in the power management tab for this device uncheck the option that allows windows to power it down to save power. I tried that and it didn't help.
Others have suggested downgrading the driver from v11 to v9 or v10, but I don't know where to get v9 or v10 of this driver that is compatible with the surface book. Anyone know if one of the downloads on Intel's site would be compatible?
So, has anyone else noticed this issue and know of a fix?
Surface | Surface Book | Power and battery
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
283 answers
Sort by: Oldest
-
Anonymous
2015-12-31T05:15:34+00:00 -
Anonymous
2016-01-04T22:22:20+00:00 Bought the base Surface Book from BestBuy. Like a few people in this thread, batteries came at 0%, which I thought was strange. I shut it down at night after both batteries were at 100%, and then the next morning it was at 92%. After one week of being shut down, the thing was completely dead. Sorry, this is unacceptable--I will be returning it.
-
Anonymous
2016-01-04T22:35:59+00:00 Bought the base Surface Book from BestBuy. Like a few people in this thread, batteries came at 0%, which I thought was strange. I shut it down at night after both batteries were at 100%, and then the next morning it was at 92%. After one week of being shut down, the thing was completely dead. Sorry, this is unacceptable--I will be returning it.
If you only open it up once a week, you probably didn't need it anyway. ;-)
-
Anonymous
2016-01-04T22:47:38+00:00 If you only open it up once a week, you probably didn't need it anyway. ;-)
I was on vacation. ;-) ;-) ;-) ;-) ;-)