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Split from this thread.
I have been noticing that when I shutdown my surface book, when I power it on the next day the battery has drained some. If I leave it off for a couple of days it will drain down from 100% to around 85% or lower.
I disabled fast startup... and then just decided to disable hibernation altogether. That didn't help.
I have windows hello disabled, but that shouldn't matter anyway since I'm shutting it down, not sleeping.
Some searching and I found a general windows 10 issue with the "Intel Management Engine Interface" driver. Some say that v11 can cause this issue. One solution that I have seen suggested is to go into device manager and in the power management tab for this device uncheck the option that allows windows to power it down to save power. I tried that and it didn't help.
Others have suggested downgrading the driver from v11 to v9 or v10, but I don't know where to get v9 or v10 of this driver that is compatible with the surface book. Anyone know if one of the downloads on Intel's site would be compatible?
So, has anyone else noticed this issue and know of a fix?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Shadowesque
Sorry to hear you are having trouble with battery drain on Surface Book.
When did this start happening?
Can you manually confirm all updates are installed successfully? You may need to restart several times for all to be presented for installation.
Please explain how you are shutting down Surface.
Best regards
I have noticed this happening since I received my surface book.
I installed all updates last night after posting this. I can confirm the battery drain is still happening.
I checked for updates just now and the only update was a windows defender definition update, which will have to effect on this issue.
I'm shutting down via Start -> Power -> Shutdown.
Hibernation is disabled (and therefore fast startup is too), so when I shutdown it should be fully shutting down. However, the battery drain seems to indicate to me that some piece of hardware is staying powered on (or in some sort of standby state).
I'm having the same problem with it powered completely off. The battery 2 on the clipboard part drains faster than the battery one in the base but it happens even after the latest firmware update on November 18.
Same here. What's up guys/gals?? I paid over $3K for this and I love it but the battery literally drains about 10-15% or more daily when it's SHUT DOWN; not sleeping, hibernating, etc. Literally shut off. How it that even possible?
Can you verify if you get any drain by disconnecting the base and shutting down as just the clipboard?
I noticed that you can always detach/reattach the base, even when shutdown, by using the physical release button, and I was seeing connected standby drains from the USB over the base.
I'm guessing the base ends up draining a lot of power while shutdown, since it must be able to unlock the friction mechanism.
