surface book battery drain while shut down

Anonymous
2015-12-09T16:09:58+00:00

Split from this thread.

I have been noticing that when I shutdown my surface book, when I power it on the next day the battery has drained some. If I leave it off for a couple of days it will drain down from 100% to around 85% or lower.

I disabled fast startup... and then just decided to disable hibernation altogether. That didn't help.

I have windows hello disabled, but that shouldn't matter anyway since I'm shutting it down, not sleeping.

Some searching and I found a general windows 10 issue with the "Intel Management Engine Interface" driver. Some say that v11 can cause this issue. One solution that I have seen suggested is to go into device manager and in the power management tab for this device uncheck the option that allows windows to power it down to save power. I tried that and it didn't help.

Others have suggested downgrading the driver from v11 to v9 or v10, but I don't know where to get v9 or v10 of this driver that is compatible with the surface book. Anyone know if one of the downloads on Intel's site would be compatible?

So, has anyone else noticed this issue and know of a fix?

Surface | Surface Book | Power and battery

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  1. Anonymous
    2015-11-20T15:17:19+00:00

    I'm having the same problem with it powered completely off.  The battery 2 on the clipboard part drains faster than the battery one in the base but it happens even after the latest firmware update on November 18.

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  2. Anonymous
    2015-11-20T03:07:46+00:00

    I have noticed this happening since I received my surface book.

    I installed all updates last night after posting this.  I can confirm the battery drain is still happening.

    I checked for updates just now and the only update was a windows defender definition update, which will have to effect on this issue.

    I'm shutting down via Start -> Power -> Shutdown.

    Hibernation is disabled (and therefore fast startup is too), so when I shutdown it should be fully shutting down.  However, the battery drain seems to indicate to me that some piece of hardware is staying powered on (or in some sort of standby state).

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  3. Anonymous
    2015-11-19T15:45:08+00:00

    Hello Shadowesque

    Sorry to hear you are having trouble with battery drain on Surface Book.

    When did this start happening?

    Can you manually confirm all updates are installed successfully?  You may need to restart several times for all to be presented for installation.

    Please explain how you are shutting down Surface.

    Best regards

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