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Split from this thread.
I have been noticing that when I shutdown my surface book, when I power it on the next day the battery has drained some. If I leave it off for a couple of days it will drain down from 100% to around 85% or lower.
I disabled fast startup... and then just decided to disable hibernation altogether. That didn't help.
I have windows hello disabled, but that shouldn't matter anyway since I'm shutting it down, not sleeping.
Some searching and I found a general windows 10 issue with the "Intel Management Engine Interface" driver. Some say that v11 can cause this issue. One solution that I have seen suggested is to go into device manager and in the power management tab for this device uncheck the option that allows windows to power it down to save power. I tried that and it didn't help.
Others have suggested downgrading the driver from v11 to v9 or v10, but I don't know where to get v9 or v10 of this driver that is compatible with the surface book. Anyone know if one of the downloads on Intel's site would be compatible?
So, has anyone else noticed this issue and know of a fix?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
For what it's worth, I'm not surprised that they aren't giving us progress reports. They can't know how long it will take to fix a bug, so they'd be reluctant to do anything that could be taken as a promise to fix it by a certain date. But I am frustrated that they didn't just wait a few months to release the machine. It's a great machine, but it clearly wasn't ready for release when they shipped it.
Yeah same things happen to you I have it! I mean it's seems they won't help his on this! They extend the pried of fixing to January just to ignore us! I won't take anything from them ! They have no respect for is ! I paid $1800 for nothing !
Also, just booted up my Surface Book having not used it for about a week to two weeks and the battery drained from around 80% to 25%. That is a bit disconcerting. I don't have any other piece of technology that does that while completely shutdown.
All problems that people says we still have no surface book sleep and battery life is poor also when you click to use tablet mode it's shows blue Windows screen ! They should be shame of those problems ! Any way I won't buy anything from them next time ! Because they should know selling laptops without any review that's funny. They just need money, but when it comes to quality of the product is like trash.
Still waiting for an update from Microsoft on this one. We went through all of the troubleshooting that was asked and received no word back. Doubt Microsoft will comment again until after the New Year.
