Surface Pro 4, annoying noise from the back!

Anonymous
2015-11-27T23:44:34+00:00

Can someone explain why the back of my surface pro 4 (only when the brightness isn't 0% or 100%) makes a noise?

For example, when it is on 25% of brightness it starts making a strange noise slight like a whistling...

Can someone help me?

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2016-09-11T15:49:32+00:00

    It was two threads before and a moderator merged them together even though they are two separate problems!

    The moderators seem to blindly merge threads together even when it's not appropriate and it makes them incredibly difficult to follow defeating the whole point of having a forum.

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  2. Anonymous
    2017-01-03T20:04:57+00:00

    I got my Surface Pro 4 for Christamas. 

    I was initially delighted with it. Sadly, though, the high pitched noise is very apparent on my machine. I have this noise on all settings of screen intensity. My wife hears it too, even though she's not near the Surface Pro4. I have switched the Surface pro off, and the sound is still very loud in my ears. I really need to resolve this soon, as it is driving me crazy.

    I am reluctant to return the Machine to John Lewis Store. I have a lot of data on it. But think I am seriously developing Tinatus.

    My head is still ringing!

    Paul

    Kent UK

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  3. Barb Bowman 80,810 Reputation points MVP Volunteer Moderator
    2017-01-04T11:37:44+00:00

    I understand the pain of doing this, but it really is the only option. Do this

    as soon as possible. Do not exchange online as you will get a refurb.

    >>I am reluctant to return the Machine to John Lewis Store. I have a lot of data on it

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  4. Anonymous
    2017-01-16T18:17:13+00:00

    Are there any updates on this?  For the most recent production builds of the SP4, can anyone confirm whether the brightness-dependent high-pitched noise is still present?

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  5. Anonymous
    2017-02-24T16:26:15+00:00

    Dear all,

    Did Microsoft solve this problem?

    mine is surface pro 4 , ram 16 GB, Hdd 520 GB, core i7, the noise really annoying me so much.

    what could i do? please help me.

    best,

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