Surface Pro 4, annoying noise from the back!

Anonymous
2015-11-27T23:44:34+00:00

Can someone explain why the back of my surface pro 4 (only when the brightness isn't 0% or 100%) makes a noise?

For example, when it is on 25% of brightness it starts making a strange noise slight like a whistling...

Can someone help me?

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2017-03-03T14:57:02+00:00

    You said you had a recording of the sound. My surface pro 4 is making the same sound. Could I listen to the recording, please? 

    Surface pro 4 m3/128gb

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  2. Anonymous
    2017-02-25T01:38:03+00:00

    Dear all,

    Did Microsoft solve this problem?

    mine is surface pro 4 , ram 16 GB, Hdd 520 GB, core i7, the noise really annoying me so much.

    what could i do? please help me.

    best,

    Hi,

    We want to know more about the issue that you're experiencing. Please provide us the following information:

    Regards.

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  3. Anonymous
    2017-02-24T16:26:15+00:00

    Dear all,

    Did Microsoft solve this problem?

    mine is surface pro 4 , ram 16 GB, Hdd 520 GB, core i7, the noise really annoying me so much.

    what could i do? please help me.

    best,

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  4. Anonymous
    2017-01-16T18:17:13+00:00

    Are there any updates on this?  For the most recent production builds of the SP4, can anyone confirm whether the brightness-dependent high-pitched noise is still present?

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  5. Barb Bowman 80,810 Reputation points MVP Volunteer Moderator
    2017-01-04T11:37:44+00:00

    I understand the pain of doing this, but it really is the only option. Do this

    as soon as possible. Do not exchange online as you will get a refurb.

    >>I am reluctant to return the Machine to John Lewis Store. I have a lot of data on it

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