Surface Book 3 Nvidia Graphics card disappears after updates.

I too am unhappy with the default system graphics controller but after 12 months of nursing this PC have learnt to adapt...

Hints

Download the latest driver I suggest installing NVIDIA GeForce Experience it updates itself automatically..

In Windows 10 open the app: NVIDIA Control Panel >Manage 3D Settings > Global Settings > High-performance NVIDIA processor > Apply

(this may revert back to windows ''auto select'' when the tablet is detached...)

Avoid letting the screen sleep when the driver is being utilized it will crash the graphics controller when awoken.

In Windows 10 open the app: Settings > Power and Sleep > Plugged In > Never

(You can train yourself to press the power button when finished with your computer .. Its not that hard)

The easiest way to wake a crashed card driver is using Device manager > Search for new Devices

l have used the NVIDIA GeForce Experience from day one. Something I started with my SBw/PB

forcing the High-performance NVIDA processor causes bluescreens often and won't let me detach without changing back to auto-select

I always change those to never, and I set it to do nothing when I close the lid

I have to keep the Device Manager open at all times. unfortunately very few games can handle a disappearing dGPU. so I can't play most of the games i own, or games on the Game Pass.

Been there many times. It's not a fix. It's temporary and sooner than later it disappears again. Microsoft has a problem they refuse to fix and I'm stuck with it. For the heck of it I just installed Windows 11 to see if it made any difference with GPU stability but no such luck. At least once a day or more my GPU disappears and the only fix is to detach and reattach the screen, reboot, or look for new hardware in device manager. Sometimes it goes away permanently, and I must reinstall the Surface Firmware to get it back.

I doubt it very much.

I don't think they even bother to monitor their own support chat rooms. They've certainly never bothered to reply to this at any stage in the past year.

I think the problem is we are a fringe group. The 1% or whatever who HAVE an issue. With 99% of customers happy we seem like whingy complainers who can't have a 'real' problem. Hence the silence.

Just vote with your upset word of mouth and then your wallet next time.

It is a real pity as a 15" full windows tablet is AWESOME. Just don't expect it to reliably use its external graphics card.