Yellow tint on Surface Book Screen

Anonymous
2017-11-16T17:22:24+00:00

I have a really noticeable yellow tint stain on all sides of my Surface Book. I spent well over 3 grand roughly a year or two ago on this "State of the Art" machine and now this? I need this fixed - how do I get this resolved? If its past the time limits you still need to fix this issue, I have seen too many posts on this now and it seems like faulty equipment - not something we should have to have already on this machine we invested so much into!!

Surface | Surface Book | Display and screen

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  1. Anonymous
    2020-09-02T20:24:10+00:00

    Welcome AmyChin1!

    You have just joined an exclusive club...unfortunately 😕 

    There are quite a few of us, but not enough for Microsoft to care.

    How old is your SB? Did you contact Microsoft support? They are well aware of the issue.

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  2. Anonymous
    2020-09-02T19:16:18+00:00

    Oh great...today I am seeing a yellow tint on the right side of the screen (I only had the bulge before).  Was hoping that I'd keep it going until Surface Book 3 comes out.  I still like my Surface Book, don't really want to use anything else.  Shame Microsoft doesn't care for loyal customers.

    Noticing that it's rather a lot hotter than usual...As if I don't have enough problems atm to worry about this too!

    Oh no. I have the exact same issue. The yellow tint goes away if I close the lid and let the machine cool down.  But yes, it's running very hot sometimes and that's when the yellow tint emerges on the left and right side.

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  3. Anonymous
    2020-08-31T13:07:19+00:00

    Guys report! If it exeeds a minimum number, it will be looked into.

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  4. Anonymous
    2020-08-31T13:06:27+00:00

    Does anyone know of how I would go around this in New Zealand? I am of course having the same issue and my device is now out of warranty. We have no Microsoft stores in NZ nor a legal route to take unlike the US. 

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  5. Anonymous
    2020-08-28T17:11:52+00:00

    Does anyone know of how I would go around this in New Zealand? I am of course having the same issue and my device is now out of warranty. We have no Microsoft stores in NZ nor a legal route to take unlike the US.

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