Scanners that work with Microsoft ARM processer

Anonymous
2024-07-11T01:23:41+00:00

I bought a Microsoft Surface Laptop last week. Got everything set up and then realized my ScanSnap scanner was not working with the new laptop. I called them and they said none of their scanners work with the ARM Processer in my laptop. Does anyone know what brand of scanners DO work with the ARM processer??? This is a HUGE problem for me. I am almost paperless and scan things all the time.

Surface | Surface Laptop | Performance and maintenance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

48 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-03-23T23:12:29+00:00

    That is really a copout Windows people. The printer driver does not work with printing to OneNote (Your own product, but the way) and the discussion on this simply says it MAY be fixed in a future update. To me this is a scandal and I so regret buying the CoPilot+ PC because of these bugs.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2025-03-10T08:44:04+00:00

    Hallo zusammen,

    hat jemand Erfahrungen mit VueScan? Wurde mir soeben von der scansnapit in Bezug auf meinen ScanSnap500 empfohlen als Treiberersatz / Software.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-03-06T22:21:09+00:00

    I will try it. Thanks!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-03-05T02:23:35+00:00

    Yes,

    You have to install the SCANSNAP software (offline installer) in the laptop and when getting to the pairing process option (usb/wifi) you press cancel.

    The SCANSNAP software installation will be completed and then you proceed to connect the scanner through the scanner’s access point connection.

    It should work without any problems.

    On my side it was the only was to make it work, trying to connect via usb because the scanner driver was not compatible (device manager will show with an alert sign), but somehow connected via the scanner’s access point will work with all the options.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2025-03-04T22:00:39+00:00

    Could you give a bit more detail on the process? You downloaded the scansnap software, then connected via wifi and it just worked?

    Was this answer helpful?

    0 comments