surface pro 4 screen has a pink tint or color changes when scrolling

Anonymous
2015-10-27T04:28:16+00:00

Hello all,

Does anyone have a solution to why when I scroll my screen goes from white to  pink, I can't stop noticing it.  I was watching you tube and when I scrolled down to read comments I could clearly see the pink fading in and out.

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-11-05T04:36:03+00:00

The 11/2 update fixed the tint and flickering issue for me.. glad I gave it another chance buying the SP4 and installing the update.  The funny thing is when I did the update once the display driver still showed the old version and of course the tint issue remained. But doing the update again fixed it.

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Anonymous
2015-11-03T01:49:41+00:00

Microsoft just released a firmware update that has fixed the problem for me. See:

https://www.microsoft.com/surface/en-us/support/install-update-activate/surface-pro-4-update-history?os=windows-10

No more screen flickering or tint changing. The update should be titled System Firmware Update -11/2/2015.

MODERATOR EDIT (11/3/2015): I marked this as the answer - thanks for the confirmation Jacob!  For those of you receiving "display adapter...stopped responding" errors on Surface Pro 4 please share here, a thread specific to that error...

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  1. Anonymous
    2015-10-27T14:12:44+00:00

    Sent them a tweet and they responded. Just told me to update, which I did through windows update. They would like me to try another browser, so I'll give chrome a try when I get home from work.

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  2. Anonymous
    2015-10-27T14:06:25+00:00

    If you have Twitter: Hit up the Surface Support team.

    https://twitter.com/SurfaceSupport

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  3. Anonymous
    2015-10-27T11:37:37+00:00

    I'm having this issue as well. When scrolling in webpages, if I come across a video on the screen as soon as I scroll past it the contrast or hue of the screen changes. And as soon as the video is off the screen it changes back. Another example is on YouTube.com if I scroll down tnthe comments as soon as the video is off the screen the entire screen flickers and changes to a slightly different hue. This is very annoying!!!

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