surface pro 4 screen has a pink tint or color changes when scrolling

Anonymous
2015-10-27T04:28:16+00:00

Hello all,

Does anyone have a solution to why when I scroll my screen goes from white to  pink, I can't stop noticing it.  I was watching you tube and when I scrolled down to read comments I could clearly see the pink fading in and out.

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-11-05T04:36:03+00:00

The 11/2 update fixed the tint and flickering issue for me.. glad I gave it another chance buying the SP4 and installing the update.  The funny thing is when I did the update once the display driver still showed the old version and of course the tint issue remained. But doing the update again fixed it.

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Anonymous
2015-11-03T01:49:41+00:00

Microsoft just released a firmware update that has fixed the problem for me. See:

https://www.microsoft.com/surface/en-us/support/install-update-activate/surface-pro-4-update-history?os=windows-10

No more screen flickering or tint changing. The update should be titled System Firmware Update -11/2/2015.

MODERATOR EDIT (11/3/2015): I marked this as the answer - thanks for the confirmation Jacob!  For those of you receiving "display adapter...stopped responding" errors on Surface Pro 4 please share here, a thread specific to that error...

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  1. Anonymous
    2015-10-31T19:06:06+00:00

    Me too, except all white pages show an obvious color profile/temperature change as I scroll. It seems to affect the entire Microsoft Edge browser, because I can see the change even in the white address bar (i.e. not just on the white background of the website).

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  2. Anonymous
    2015-10-31T13:00:53+00:00

    My screen tint will change to a yellowish brown when I scroll on websites that have video, it will pop back to normal once I scroll past the video content. I'm also able to replicate it in the Twitter app.

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  3. Anonymous
    2015-10-30T18:33:15+00:00

    Just download chrome for the time being. I haven't had any of these issues while using chrome. Hopefully they will fix edge soon.

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